DouVI Posted April 13, 2020 Share Posted April 13, 2020 Hi, so recently I have reset my widows, meaning completely removed all files. I backed-up most of my .asdesign files. My problem is that every time I try to save a file, (even a completely blank one) it does let me save it, but after I have saved it, a pop-up saying: Quote Failed to load document : [doc name] - Acces to the document's file was lost while performing initial loading.\n\nThe document must now be closed And then I click close. It does this with every .asdesign file i save. I can't open the file afterwards either. Then it's just corrupted. I use sRGB btw. I can still open old documents (The ones that I backed-up from before the reset) I've seen 2 other posts about the same message/pop-up, but it didn't match my problem: they tried to open a file. I've reinstalled Designer 3 times and made sure it didn't leave any files. I've tried many things. It really sucks. Here is an example of a file: example.afdesign, but as i said it happens to all files. And this is the 2 pop-ups i get when trying to open fx. example.afdesign Pls help me:) Many thanks. DouVI PS. feel free to ask for any more information, cause I'm desperate and really need this to be solved;) Quote Link to comment Share on other sites More sharing options...
Old Bruce Posted April 13, 2020 Share Posted April 13, 2020 Don't know if it is the same on your machine but after downloading and doing a Get Info on the document I am told it is Zero Bytes in size. DouVI 1 Quote Mac Pro (Late 2013) Mac OS 12.7.4 Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
DouVI Posted April 15, 2020 Author Share Posted April 15, 2020 Yes it is zero bytes i believe. It's just the problem that it happens to all my files, even non zero byte. So yea i basically can't use affinity designer right now:/ Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted April 18, 2020 Staff Share Posted April 18, 2020 Can you please let me know if you are opening these files from a local drive or is it from an external/cloud storage location, can you also check the permissions of the location that you are trying to save too as it may have restrictions. Quote Link to comment Share on other sites More sharing options...
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