Amma B Posted March 26, 2020 Posted March 26, 2020 I download Affinity to my iPad 5th generation. The app description said Affinity photo supports iPad 5th generation (released March 2017) and onward. When I tried to upload a photo, nothing happened; I waited almost 20 minutes and still nothing happened. I tried closing and opening the app but that didn’t help either. What should I do? Quote
DM1 Posted March 26, 2020 Posted March 26, 2020 6 hours ago, Amma B said: When I tried to upload a photo, nothing happened; Hi, Can you enable iPad screen recording and attach a recording of your steps to open a file. Maybe helps to see what is happening. 🙂 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/
Dan C Posted March 30, 2020 Posted March 30, 2020 Hi @Amma B, Welcome to the forums and my sincerest apologies for the delayed response here. Could you please confirm for me, how are you 'uploading a photo' into the Affinity app? As DM1 has requested, a screen recording would certainly be helpful here. Quote
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