Help Search Function - No Response

[Nevada]

Hello - Is the "help" function broken?  After I enter my topic or search term  into help and select return, nothing happens. Shouldn't a browser open as a response?  I need help with help.  My platform is 2013 MacBook pro with Catalina OS. Thank you

[stokerg]

Hi Nevada,

Is the built in help file?  If so, see here: https://forum.affinity.serif.com/index.php?/topic/103803-faq-help-within-affinity-doesnt-show-any-results-when-searched-on-macos/&tab=comments#comment-558022

 

 

[Nevada]

Hello Stokerg - thanks for the reply.   I will have my neighbor help me with this.  He is a senior in high school and he knows his way around a mac.  I will report back on how it went. 

 

[CartoonMike]

Tried to do the Terminal thing. Somewhat comfortable with it, but (of course!) I got this error:

Quote

Michaels-iMac:~ cartoonmike$ killall helpd; rm -rf ~/Library/Caches/com.apple.help*; rm -rf ~/Library/Preferences/com.apple.help*
No matching processes belonging to you were found
Michaels-iMac:~ cartoonmike$ 
 

I copied and pasted, so if there's any typos, they were in the original post or it just wasn't crystal clear exactly what to copy or if anything needed to be added (like what the "*" wildcard could be [if anything but what it is], for example...)

Part of me finds it interesting that for things like Help, it's always Apple's (or somebody else's). But the help function is hosed only on Affinity apps. Works fine on other apps. Or at least the apps that I use and needed to search help for that app. And that's been the case for at least 2 major OS X updates (14 and 15 for example.).

I would like to do a help search and have it work. That's all. It's "only" computer science. Shouldn't be worthy of sacrificing small animals in the dark of the moon to the elder gods. Or is it...(cue ominous music...)