Affinity Photo crashes when opening 2.5Gb tif file

[c1c3c11]

When I tried to open a very large hi-res TIF photo posted from NASA, the Affinity Photo GUI opened but after 15 or 30 seconds the program crashed and closed. At first I thought the file may be corrupt, but it opened in GIMP without a problem. I tried 3 different times to open the file in AP and each time the program shut down and sent me back to Windows 10. The file is hi-res, contains 1.8 billion pixels, and has a file size of 2.25GB. Is there a limit to the size of files Affinity can open?

Hardware specs: CPU - AMD7 2700; GPU - MSI NVidia GeForce 2060 Super; RAM - 32GB

[Mark Ingram]

In theory, no. In practice it sounds like we've got a bug somewhere. Do you want to provide a link to the file that you used so we can test it here?

[c1c3c11]

The link is:

https://photojournal.jpl.nasa.gov/archive/PIA23623_hires.tif

I also included a crash report if you need to look at that. 

0157d063-9583-4ac5-a8cc-ac945c583ff9.dmp

[234oliver]

I have the same problem with high resolution panoramas. When opening, Affinity shuts down or breaks.
What are the software or hardware limitations? My computer: Win 7pro with i7; 32GB RAM and 1 GB graphics

[canderled]

Same probleme here on affinity 1.8.3.641 BUT what is very weird and annoying is that it worked perfectly fine few month ago, I could worked on 4096x4096 files, save same as tif , reopened the tif without any issues. now, i can't even open a 2048x2048 tif file....i will try to revert to 1.7.xxx to see if it's better but that's not great. It also crash on designer.

i didn't made any change to my PC

win10

i7-7820X

128GIG ram (so obvioulsy, not a ram issues)

1070 and 1080ti

 

Edit:

I unistalled Photo and reinstalled it, it worked as expected now. What is weird, i didn't reinstalled designer but it can now reopen the same files without crashing... anyway, if you run into  this issue, try to reinstall might solve it.

Edited June 30, 2020 by canderled