Cannot update to 1.8

[Russjb]

I purchased Photo from the App Store back in 2015.

Since recently receiving an email to advise of the 1.8 update, I waited patiently for weeks for it to show up on the app store updates, but so far, nothing.

Any suggestions?

Thank you.

[R C-R]

Assuming you mean the Mac App Store (MAS), I had to use CMD+R to refresh the Updates tab before the 1.8 updates would show. Some users have had to sign out & back into the MAS for this to work, or to go to the Purchases tab, or some combination of these  to see & download them.

Also, make sure you are signed in with the same Apple ID you used when you purchased the apps.

[Callum]

Hi Russjb,

If R C-R's suggestions don't solve this for you then you will need to contact Apple Customer Support regarding this as we have no control over the App Store I'm afraid.

Thanks

C

[Russjb]

Thanks so much to you both. R C-R got me on the right track. Strangely, although my installed version of Photo was running normally, when I clicked the Purchases tab in the App Store, it showed the Install button and when I clicked this, it magically installed the newer version. Problem solved! Thanks again.