Clay Bob Posted March 4, 2020 Share Posted March 4, 2020 First time posting, or looking for that matter, in the forums. Let me apologize in advance if I don't follow SOP or if I'm posting in the wrong location. Guidance will be appreciated. Since updating to 1.8.1, I am no longer able to save, or Save As. I get an error message reporting an internal error. It does show a saved file in finder, but crashes on opening and the file is Zero Bites. I have a file open that I have not been able to save and would really like to not start from scratch. Thanks in advance! Quote Link to comment Share on other sites More sharing options...
HGDC Posted March 4, 2020 Share Posted March 4, 2020 1 hour ago, Clay Bob said: First time posting, or looking for that matter, in the forums. Let me apologize in advance if I don't follow SOP or if I'm posting in the wrong location. Guidance will be appreciated. Since updating to 1.8.1, I am no longer able to save, or Save As. I get an error message reporting an internal error. It does show a saved file in finder, but crashes on opening and the file is Zero Bites. I have a file open that I have not been able to save and would really like to not start from scratch. Thanks in advance! I am on High Sierra as well but I don't have problems with saving in 1.8.1 – (other problems, yes, but not saving) – could it be that you have disk problems – can you save it on to an external disk or USB stick? Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 9, 2020 Staff Share Posted March 9, 2020 Hi Clay Bob, Did you start your document from an Architecture preset? There is a known issue that starting a document from one of these formats will cause the document to fail to save. If that is the case then you can use the Snapshot Panel (View > Studios > Snapshot) to create a new snapshot, and then use the button side that Panel to create a new document from that snapshot. You should then be able to save. Quote Link to comment Share on other sites More sharing options...
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