Affinity Photo on Mac...hung on saving

[cayenne]

HI all,

Not sure what to do, I have a file open, it is a .afphoto....

 

Yesterday when finishing up, I hit save and left the desk.

 

Today I went to that desktop to work some more on the image...and it appears that the little "save document" progress bar is there stuck, not moving.

 

I tried hitting and using the clone stamp tool and it just makes that "you can't do this" sound.

 

I tried doing a save as from the menu system and it let me fill out the dialog and hit OK.....but I don't see that new filename appears on my filesystem.

 

I'd done a LOT of fixes on that document....I hate to force quit and potentially lost a LOT of work...

 

Any idea what's happening here?

 

I'm on a Mac Pro with Catalina....latest version of AP.

 

Thanks in advance,

 

C

[cayenne]

Anyone? Anyone?

Bueller?

[Seneca]

6 hours ago, cayenne said:

Any idea what's happening here?

Your only option, I think, is to force quit the application and hope that it has saved your work and just stuck on something else.

Is your Time Machine working? You should be able to recover your file or at least most of what you've done from there.

[cayenne]

Ok...I can force quit.

But this seems a very STRANGE thing to happen.  I hit the keyboard shortcuts to save....and the saving progress bar came up, but no movement.

 

I can get to the menus....tried to quit nomally and it give error sounds.

 

Is this a bug, why would this happen, this is a basic function that is required.

 

Are there any log files or the like I should upload?

 

Is this the only form of support that Affinity gives?