Affinity Photo closing without warning

[VinceA]

I have been working on a few documents that use several layers. On a few occasions Affinity Photo has closed down without any warning or error message. I have not been doing any specific. It seemed to close whatever I was doing.

[Callum]

Hi VinceA,

Please could you tell me which operating system you are using and if possible provide a screen recording of the app crashing?

Thanks

C

[VinceA]

Hi Callum

Thanks for your reply.

I have just had another crash. That is 3 out of 3 times of using Affinity Photo. As I mentioned, there are no messages or warnings. The program just closes as though I'd closed it down.

The last time it closed I was using masking and it seemed to stop responding to mouse clicks and then just disappeared.

 

Thanks

Vince

 

[Callum]

Please could you tell me which operating system you are using?

[VinceA]

I am using Windows 10 Home with 8GB ram, Intel Core i5 6200U cpu @ 2.30GHz.

[tasker123]

Hi, I am also having this problem, both with Photo and Designer. The programmes open up and allow me to set the page size but as soon as I try to do anything else they shut down without warning. I have tried reinstalling Photo (latest version) but no luck. However Publisher works fine.

My Pc specs are: Windows10 pro 64bit.

inte lcore i7-7567u @ 3.50GHz. 16.0Gb RAM, Intel Iris Plus Graphics 650

[Marcurios]

Same here with Affinity Photo 1 (latest update) on latest Windows 10 22h2.
No error in system log from windows, it just quits while i'm working, happened when doing a HDR merge when tweaking saturation.
So it just poops out without registering a crash to windows..one second you're working, the next you're on the desktop.

Edited February 17, 2023 by Marcurios
spelling error