Gionny Posted January 4, 2020 Posted January 4, 2020 (edited) Hi, I'm writing to find some help with my ipad. I'm trying to learn how to use Photo, but it crashes randomly, sometimes after 1 minute during developing a RAW photo, sometimes much later, when using a brush or resizing the image. I tried to reduce the "undo limit" and move the save location to the internal memory, even tried to reinstall the app, but nothing had worked. The app is version 1.7.3.155 and "run" on an ipad mini 5 cellular with 256gb of storage and ios 13.3 (17C54). The RAW files are from a canon 5d mark iii. Thanks to everybody can hep me! Edited January 4, 2020 by Gionny Willbilly 1 Quote
Staff Gabe Posted January 8, 2020 Staff Posted January 8, 2020 Hi @Gionny, We are aware of this and it has already been logged with our developers. We currently have an issue with iPad models with 3GB RAM. So far, it seems to have a tendency of crashing in Develop persona. Quote
Willbilly Posted January 10, 2020 Posted January 10, 2020 Having the same problem here on my 6th gen iPad 128 mb. Happened a few times while trying to save. Also tried the same things as the OP, but nothing. Quote
Gionny Posted March 12, 2020 Author Posted March 12, 2020 Hi, any news? I tried the last release but it still crash... Quote
GMC462 Posted March 15, 2020 Posted March 15, 2020 I’m having issues with the app crashing on the latest iPad Air. It seems to usually happen when working with fonts, but also crashes randomly. Anyone else having issues? Quote
Staff Gabe Posted March 16, 2020 Staff Posted March 16, 2020 We don't have an update on this. Sorry. Quote
SpringerJack Posted March 16, 2020 Posted March 16, 2020 Same issue here. Let's all cheer the devs on to get a fix quickly. Quote
Gionny Posted March 27, 2020 Author Posted March 27, 2020 (edited) I think it's incredible, this app is the only one that crashes on my ipad mini, and it is the one that actually I want more to work... At this point, can anyone tell me if this problem (random crashes) is present on any other kind of ipad? I mean, ipads whit 3gb of ram chrashes, the other models whith 2, 4 or 6 gb of ram have this or any similar problems? Edited March 28, 2020 by Gionny Quote
Staff Gabe Posted March 30, 2020 Staff Posted March 30, 2020 Hi all, We believe we've fixed this issue in the latest beta. You can try it out here: https://forum.affinity.serif.com/index.php?/forum/39-photo-beta-on-ipad/ Quote
Gionny Posted March 30, 2020 Author Posted March 30, 2020 Thank you, i've installed it and i'm hoping it works. I'll tell if it does his job. Quote
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