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Posted

Hi there, something strange and rare happened today ... I’m working on a file with a lot of layers, groups, curves, Gaussian blur, etc. when one of the layers suddenly 'disappears' from the layers panel. The layer still exists in the layer panel, but the preview in the layer panel disappeared. Shortly after that, Affinity Photo crashed. 

 

See Crash Report.

 

PS. Unfortunately I cannot repeat the action ... but maybe it will happen again sometime.

Crash_Report.rtf

iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz 

  • Staff
Posted

Hi @Puck

We've only seen 2 more reports of a similar issue. Have you still got that file? Even though you cannot reproduce it, we can still attach it to our initial report. 

Posted
6 minutes ago, Gabe said:

Hi @Puck

We've only seen 2 more reports of a similar issue. Have you still got that file? Even though you cannot reproduce it, we can still attach it to our initial report. 

Hi Gabe, yes, I still have the file. Should I upload it? Can I have a dropbox link for it?

iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz 

  • Staff
Posted

Thanks. I managed to reproduce it straight away. If you collapse "Lantern Schatten(Group)", the layer in-between "Strabe" and "Hauser rechts" disappears. 

Posted
5 hours ago, Gabe said:

Thanks. I managed to reproduce it straight away. If you collapse "Lantern Schatten(Group)", the layer in-between "Strabe" and "Hauser rechts" disappears. 

I'm glad you were able to reproduce it. Thanks for trying it out.

iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz 

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