Puck Posted December 13, 2019 Posted December 13, 2019 Hi there, something strange and rare happened today ... I’m working on a file with a lot of layers, groups, curves, Gaussian blur, etc. when one of the layers suddenly 'disappears' from the layers panel. The layer still exists in the layer panel, but the preview in the layer panel disappeared. Shortly after that, Affinity Photo crashed. See Crash Report. PS. Unfortunately I cannot repeat the action ... but maybe it will happen again sometime. Crash_Report.rtf Quote iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz
Staff Gabe Posted December 13, 2019 Staff Posted December 13, 2019 Hi @Puck We've only seen 2 more reports of a similar issue. Have you still got that file? Even though you cannot reproduce it, we can still attach it to our initial report. Quote
Puck Posted December 13, 2019 Author Posted December 13, 2019 6 minutes ago, Gabe said: Hi @Puck We've only seen 2 more reports of a similar issue. Have you still got that file? Even though you cannot reproduce it, we can still attach it to our initial report. Hi Gabe, yes, I still have the file. Should I upload it? Can I have a dropbox link for it? Quote iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz
Staff Gabe Posted December 13, 2019 Staff Posted December 13, 2019 Sure: https://www.dropbox.com/request/YRlZfMycxufORlLWLvWL Quote
Puck Posted December 13, 2019 Author Posted December 13, 2019 2 hours ago, Gabe said: Sure: https://www.dropbox.com/request/YRlZfMycxufORlLWLvWL Done! The artwork is of course not finished yet. Especially the shadows are not right. I just wanted to say Quote iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz
Staff Gabe Posted December 16, 2019 Staff Posted December 16, 2019 Thanks. I managed to reproduce it straight away. If you collapse "Lantern Schatten(Group)", the layer in-between "Strabe" and "Hauser rechts" disappears. Quote
Puck Posted December 16, 2019 Author Posted December 16, 2019 5 hours ago, Gabe said: Thanks. I managed to reproduce it straight away. If you collapse "Lantern Schatten(Group)", the layer in-between "Strabe" and "Hauser rechts" disappears. I'm glad you were able to reproduce it. Thanks for trying it out. Quote iMac 2017, 16 GB RAM, Intel Iris Plus Graphics 640 1536 MB, MacOS Ventura 13.7.3 (22H417) - Affinity V2-Universallizenz
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