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[Duplicate] Margins not correctly retrieved from printer


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  1. Are you using the latest release version?
    Yes.
  2. Can you reproduce it?
    Every time I use Affinity Photo.
  3. Does it happen for a new document? If not do you have a document you can share that shows the problem?
    1. It happens with all New Documents

I have attached images to show the problem, and the correct / expected results.

I create a New Document and Retrieve the Margins from the Printer. The Right and Left Margins are misplaced in Landscape orientation. I have included four images, two from Word, which produces the correct results and two from Photo, which only produces one correct result.

The correct margins determines where the actual print occurs on the paper output and being incorrect, the output is adversely offset, and thus not placed in the centre of the paper.

My printer is an HP K8600 duplex model.

Affinity Photo Landscape, incorrect, Left and Right Margins reversed

AffinLand.thumb.jpg.be446c3bc38c2953147cb9d029db9ec0.jpg

Affinity Photo Portrait correct margins

AffinPort.thumb.jpg.b9519ea3760214800cf3f5e676eb6f5e.jpg

Word Landscape correct margins

WordLand.thumb.jpg.7964e083b027b87a8997a64641f08871.jpg

Word Portrait correct margins

WordPort.thumb.jpg.842ae03d64824a8aafa92f72e86ce643.jpg

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