Timespider Posted November 28, 2019 Share Posted November 28, 2019 Hi, running Windows 10, drivers up to date , all Windows updates done, NVDIA graphics card. for a while now whenever I open either Affinity Designer or Photo my computer slows right down becomes unresponsive and then when I try anything in either app I get a black screen like in attached image and it says either app not responding. It locks up every app I'm in at the time After a few minutes it comes right but It is really annoying the hell out of me! I noticed a similar issue in FAQ Here but it's not quite the same. Is anyone else having this or similar issue? Quote Motto - STUPID HURTS! Link to comment Share on other sites More sharing options...
Staff Lee D Posted November 28, 2019 Staff Share Posted November 28, 2019 Can you check the following thread and see if you have any of the third party apps installed, these are known to cause issues with our apps. Have you tried resetting the app? if not follow the steps below . With the app closed. 1, Hold down CTRL and double click app icon 2, When window appears, release the CTRL key 3, Click the Clear button When the app is open what are the settings in Preferences > Performance? Quote Link to comment Share on other sites More sharing options...
Timespider Posted November 29, 2019 Author Share Posted November 29, 2019 Hi Lee D , thanks for replying, no I don't have any of those apps installed. I will try the ctrl click reset next(haven't tried that and didn't know about it). In the image are the performance settings Thanks - Chris Quote Motto - STUPID HURTS! Link to comment Share on other sites More sharing options...
Timespider Posted December 6, 2019 Author Share Posted December 6, 2019 Hi Lee D (if you're following this) I have done the reset (On All 3 Apps)& things are better but a similar issue still exists. I've attached an image. The black screen lockup has gone and I'm not(at this stage - a few app starts later) locked up on other apps but Affinity, still, on the first procedure(what ever it is, creating shape etc) locks up and doesn't respond for a while. It gets the Windows 10 white misty layer over the app and I get the "Affinity App Not Responding" status in the top left title bar. I would say it's 60% better but still annoying. It only happens at the very beginning and is fine after this. It's almost like it hasn't loaded everything properly and as soon as you click something it then finishes loading the app before you can continue. Quote Motto - STUPID HURTS! Link to comment Share on other sites More sharing options...
Timespider Posted August 28, 2021 Author Share Posted August 28, 2021 THANKS DEVELOPERS Well after 2 years with this issue the last latest update 1.10.1.1142 fixed whatever was freezing Designer & Photo on startup(On My System - See Above). It would not only freeze AD & AP & A-Pub but would slow down all other apps for about 1 minute, sooooo annoying. I love what ever you did in this update, this is nice now. Quote Motto - STUPID HURTS! Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.