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Affinity designer latest version from Windows store crashing as soon as we launch it.


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  • Staff

Hi MALIK1979,

Welcome to the forums :)

I have just responded to the email you've sent us, please refrain from creating duplicate posts across the Forums/via emails as this can make supporting your issue take longer than required.

Affinity apps cannot cause a BSOD, and the error you're seeing is likely related to a cloud service, such as OneDrive.

Other users have reported this issue on our forums, I recommend reading the following post -

 

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • 1 month later...
  • Staff

Please read the (rewritten) FAQ which says that Microsoft have now fixed this bug in December's Windows Patch. After installing the Microsoft update you should be able to use OneDrive again

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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