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The video tutorials shown in the Learn section of our website are all hosted on Vimeo. Unfortunately, some countries have blocked Vimeo which means that you may see a blank area where the video should be. This is out of our control, sorry. If you can't access Vimeo, please check out our YouTube channels instead. Don't forget to also check out Affinity Spotlight for Creative inspiration, learning resources and Affinity news. Please Note: We've had reports from other users that Privacy Browser Extensions can also stop our videos from being shown too. If you have one of these installed and you're having issues, you may want to adjust the settings within the Browser Extension to see if that allows you to view our videos.

If you're getting an error when installing our app(s)/update, please read the following thread for more information. However, if you're getting a Setup Failed error or the Installer Window UI isn't displaying correctly, please read the appropriate instructions below: Setup Failed Error: If you’re getting the error Setup Failed when trying to install our app(s)/update, please try the following suggestions listed below Installer Window UI Issues: If you’re not getting Setup Failed when installing our app(s)/update you could be experiencing one of the issues listed below How to find your SetupUI.log file: If you've tried all of the suggestions listed above, please locate your SetupUI.log file using the steps listed below Common errors shown in SetupUI.log: There are several known errors that can be easily spotted within the SetupUI.log file. See below Microsoft recommends installing this app from the Microsoft store: If you get this error when trying to install our app(s), please try the following suggestion listed below

Our Windows apps require .NET 4.7.2 or higher to run. We use .NET in our Affinity apps for the User Interface. If you're not sure which version of .NET you currently have installed on your system, you can use Asoft's .NET Detector to find out. You can download the latest version of the .NET Framework Runtime from the Microsoft website: https://dotnet.microsoft.com/download

If you're having issues exporting to PDF, you may be advised by the Support team to enable PDFLogging. This will allow our developers to look into your issue further and hopefully figure out what's causing the issue. For Windows: Create a folder called temp on the root of your C:\ drive so you have folder at C:\Temp\ Run PDFLibLogging.reg - this will create a registry entry that enables logging for PDF Export Run Affinity and export to PDF and then click OK to accept the error message. Go to C:\Temp\ and send the newly created PDFlib.txt file to the support team as requested Now run PDFLibLoggingRemove.reg to return your settings back to normal PDFLibLoggingRemove.reg PDFLibLogging.reg

You may have been asked by our support team to try running the app with the No Hardware Flag enabled. It's normally used to see if the drivers for your Graphics Cards are causing your issue. This flag allows Affinity to stop hardware rendering of the user interface, and uses a software renderer instead - which doesn't use your Graphics Card driver. How do I enable the No Hardware Flag? Press the Windows Key + R on your keyboard to open the Run dialog and then type CMD and press Enter. This will launch Command Prompt. *Presuming you have the app installed in the default location, type in cd "C:\Program Files\Affinity\Photo\" and press Enter. Now type Photo --no-hw-ui and press Enter - the app will now launch. *If you installed the app to a different location or you're using Affinity Publisher or Designer, please update the location to point to correct folder. There is some more detailed information about running in this mode here

The majority of the settings found in the Clear User Data window can be found in the following locations: macOS: Affinity Store version: Affinity Photo: ~/Library/Application Support/Affinity Photo/user/ Affinity Designer: ~/Library/Application Support/Affinity Designer/user/ Affinity Publisher: ~/Library/Application Support/Affinity Publisher/user/ Mac App Store version: Affinity Photo: ~/Library/Containers/com.seriflabs.affinityphoto/Data/Library/Application Support/user/ Affinity Designer: ~/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/user/ Affinity Publisher: ~/Library/Containers/com.seriflabs.affinitypublisher/Data/Library/Application Support/user/ Mac App Store version ( Big Sur & later ) : Affinity Photo: ~/Library/Containers/Affinity Photo/Data/Library/Application Support/user/ Affinity Designer: ~/Library/Containers/Affinity Designer/Data/Library/Application Support/user/ Affinity Publisher: ~/Library/Containers/Affinity Publisher/Data/Library/Application Support/user/ Windows: Affinity Store version: Affinity Photo: %appdata%\Affinity\Photo\1.0\user\ Affinity Designer: %appdata%\Affinity\Designer\1.0\user\ Affinity Publisher: %appdata%\Affinity\Publisher\1.0\user\ Microsoft Store version: Affinity Photo: %appdata%\Affinity\Photo\1.0 (Store)\user\ Affinity Designer: %appdata%\Affinity\Designer\1.0 (Store)\user\ Affinity Publisher: %appdata%\Affinity\Publisher\1.0 (Store)\user\ Microsoft Store version (Alternative Location): Affinity Photo: %localappdata%\Packages\SerifEuropeLtd.AffinityPhoto_844sdzfcmm7k0\LocalCache\Roaming\Affinity\Photo\1.0 (Store)\user\ Affinity Designer: %localappdata%\Packages\SerifEuropeLtd.AffinityDesigner_844sdzfcmm7k0\LocalCache\Roaming\Affinity\Designer\1.0 (Store)\user\ Affinity Publisher: %localappdata%\Packages\SerifEuropeLtd.AffinityPublisher_844sdzfcmm7k0\LocalCache\Roaming\Affinity\Publisher\1.0 (Store)\user\ Common Affinity User Defaults: Clear User Defaults This will clear any custom settings made within the Preferences panel. It will also reset any changes made to the Toolbar, Tools and Context Toolbar back to their default settings. This option is also available in Preferences > Misc > Reset User Defaults. Don’t Restore Windows and Documents This is normally used to stop the app from trying to restore a previous document that closed unexpectedly. Reset Studio This resets all panels in the Studio back to their default positions. This is the same as View > Studio > Reset Reset Object Styles This will delete any custom styles added to the Styles Panel. This option is also available in Preferences > Misc > Reset Object Styles These settings are stored in objectstyles.propcol and can also be exported from Styles Panel. Reset Text Styles This will delete any Text Styles you've saved as default within the app. These settings are stored in text_styles.dat ( If you have no custom presets this file will not exist ) Reset Snapping Options Presets This will delete any custom presets made within Snapping. These settings are stored in: snapping_options.dat ( If you have no custom presets this file will not exist ) Reset Visibility Options This will reset any options selected from the View menu, such as Show Bleed, Show Margins etc. These settings are stored in: visibility_options.dat ( If you have no custom presets this file will not exist ) Reset Fills This will delete any Application Palettes you've added to the Swatches Panel. It will also delete any colours added to the default palettes such as Grey, Colours & Gradients. This option is also available in Preferences > Misc > Reset Fills. These settings are stored in fills.propcol and can be exported from the Swatches Panel Reset Brushes This will delete any brushes imported into the app and will reset all brushes within the app back to their default settings. This option is also available in Preferences > Misc > Reset Brushes. These settings are stored in raster_brushes.propcol and can be exported from the Brushes Panel Reset Font Replacements This will delete font replacements specified when opening files that contain fonts that are not installed. Replacement fonts are automatically selected the next time you open a file missing the same font. These settings are stored in: font_map.dat ( If you have no font replacements this file will not exist ) Please note: This is different from Preferences > Misc > Reset Fonts. This option forces Affinity to Reload/Repopulate fonts listed in the app. This can be useful when using 3rd Party apps to load fonts. Reset Keyboard Shortcuts This will delete any custom keyboard shortcuts you've created or modified. You will need to export these by going to Preferences > Keyboard Shortcuts > Save before resetting. Reset Assets This will delete any assets you've created within the Assets Panel. These settings are stored in assets.propcol and can also be exported from the Assets Panel. Reset Tool Presets This will delete any custom presets you've created within tools such as the Crop tool. These settings are stored in tool_settings.propcol and can also be exported from the specific tool's Preset Manager window. Reset Grid Presets This will delete any custom presets made within the Grid and Axis Manager. These settings are stored in grid_presets.propcol and can also be exported from the Grid and Axis' Preset Manager window. Reset Document Presets This will delete any custom presets made with the New Document window. These settings are stored in doc_spread_presets.propcol Affinity Photo User Defaults: Reset Adjustments This will delete any custom presets found in the Adjustment Panel. These are created from Adjustments layers. These settings are stored in: adjustments.propcol Reset Macro Library This will delete any custom Macros added to the Library Panel. These settings are stored in: macros.propcol and can also be exported from the Library Panel. Reset Develop Presets This will delete any custom presets saved in the Basic, Lens, Details, Tones and Overlays Panels in the Develop Persona. These settings are stored in: develop.propcol Reset Tone Map Presets This will delete any custom presets added within the Tone Mapping Persona. These settings are stored in: tone_map.propcol and can also be exported from the Tone Mapping Persona. Affinity Publisher User Defaults: Reset Filler Text This will delete any custom filler text added in Preferences > Filler Text. There is also an option to perform a Factory Reset in this window too. These settings are stored in: filler_text.propcol Reset AutoCorrect This will reset any options selected or unselected in Preferences > Auto Correct. It will also reset any changes made to words that have been removed or replaced. These settings are stored in two separate files: autocorrect_config.dat ( If you've not made any changes to the Auto Correct options, this file will not exist ) & autocorrect.propcol Reset Abbreviation This will reset any Abbreviations removed or added in Preferences > Abbreviations. These settings are stored in: abbrevations.propcol Reset Title Exceptions This will reset any Title Exceptions removed or added in Preferences > Title Exceptions. These settings are stored in: title_exceptions.propcol

In short, our apps use the CPU to perform complex processing within the app. The more cores your CPU has the better. Our apps will use your GPU to draw the document to screen and to handle the smooth panning and zooming. For more information about this from our developers, please read the following thread :

You may have been asked to provide a crash report when speaking with our support team. This will help them look into your issue further and hopefully allow our developers to figure out what caused the crash. Below are instructions explaining where the Crash Reports are stored on Windows, MacOS and iPadOS: Windows Press the Windows Key + R to launch the Run dialog and enter the relevant app path: %AppData%\Affinity\Designer\1.0\CrashReports\reports %AppData%\Affinity\Photo\1.0\CrashReports\reports %AppData%\Affinity\Publisher\1.0\CrashReports\reports Our crash reports will have a filename that's made up of random alphanumeric characters and will have a .dmp extension. Please send us this file. macOS Open the Console app from Applications > Utilities. In the left hand panel click Crash Reports - you will see a list of Crash Reports. Find the relevant crash report - it should display the app's name in the Process Name column. Right click and select Reveal in Finder. Please send us the .crash file. iPadOS Go to Settings > Privacy > Analytics > Analytics Data You will see an alphabetical list showing all crash reports on your iPad. Find and open the one that corresponds to the Affinity app that's crashing. Click Share to save to an .ips file and save it to a cloud service.

Hi everyone, I know that it might come up in few topics, but it was long time ago, and I was wondering if affinity Have any plans to ass RTL option to their apps, for Hebrew and Arabic support. Thank you in advance any answers, Chen

Where can I find a list of the Features in the Affinity applications? Affinity Publisher Feature List Affinity Designer Feature List Affinity Photo Feature List Where can I find the latest release notes Serif publish Affinity software release notes independently for each application on each operating system. Every time there is a new release you will find these release notes in the News and Information forum, or you can follow these links to see the specific one you want Publisher Mac latest release notes Publisher Windows latest release notes Designer Mac release notes Designer Windows release notes Designer iPad release notes Photo Mac release notes Photo Windows release notes Photo iPad release notes

Please consider writing into your next forum website functions, the ability to use colored text and colored backgrounds & highlights.

Make the View/Zoom menu more robust and flexible. Compare the zoom menu from Gimp app and Affinity Photo Beta app below. Notice that the Gimp app allows for 16+ possibilities for zooming in and out including the ability to set custom zoom factors. I would like to see these features in the Affinity suite of applications. https://www.gimp.org/

While you are rewriting the beta versions of the Affinity Suite of applications in preparation for the next retail versions, please consider: 1. Make both the desktop version and the online version of the help files searchable by keywords and key phrases. (provide a search bar in every pane of the help menu files) 2. Produce "fuzzy search" results from any of several possible terms that might be used to search for the same help topic. (ex. A search for Typography, text, verbiage and writing might yield the same search results. or, keyboard, keyboard shortcuts and keyboard customization might yield the same results. (not that these are great examples, but hopefully, you get where I am coming from)) (This way, if a user is not certain how to phrase his/her search, they could still find what they are looking for)

This post is designed to be an aid to knowing if you are using the latest version on your platform. The thread is now locked so if you "follow" it you will know then we release a new version on any platform. Version numbers are displayed on the About dialog (or preferences in iPad builds) NOTE: I will update/edit this first post as new releases are added. Product Name | Purchase Store | Platform | Version | Trial | ====================|=================|=======================|==================|=============| Affinity Designer | Affinity Store | Windows 7,8.1,10,11 | 1.10.6 PK (1665)| 1.10.6 | Affinity Designer | Microsoft Store | Windows 10,11 | 1.10.6 (1665)| (as above) | Affinity Designer | Mac App Store | macOS 10.9 and above| 1.10.8 (1.10.319)| n/a | Affinity Designer | Affinity Store | macOS 10.9 and above| 1.10.8 PK | 1.10.8 | Affinity Designer | iPad Store | iPadOS 12 and above | 1.10.7 (1.10.24)| not possible| ____________________|_________________|_______________________|__________________|_____________| Affinity Photo | Affinity Store | Windows 7,8.1,10,11 | 1.10.6 PK (1665)| 1.10.6 | Affinity Photo | Microsoft Store | Windows 10,11 | 1.10.6 (1665)| (as above) | Affinity Photo | Mac App Store | macOS 10.9 and above| 1.10.8 (1.10.319)| n/a | Affinity Photo | Affinity Store | macOS 10.9 and above| 1.10.8 PK | 1.10.8 | Affinity Photo | iPad Store | iPadOS 12 and above | 1.10.7 (317)| not possible| ____________________|_________________|_______________________|__________________|_____________| Affinity Publisher | Affinity Store | Windows 7,8.1,10,11 | 1.10.6 PK (1665)| 1.10.6 | Affinity Publisher | Microsoft Store | Windows 10,11 | 1.10.6 (1665)| (as above) | Affinity Publisher | Mac App Store | macOS 10.9-11.5,12 | 1.10.8 (1345)| n/a | Affinity Publisher | Affinity Store | macOS 10.9 and above| 1.10.8 PK | 1.10.8 | Affinity Publisher | iPad Store | iPadOS 12,13,14,15 | n/a | n/a | ____________________|_________________|_______________________|__________________|_____________| [Please note that Microsoft Store presents the build number within the store differently so Affinity Store build 1.10.6.1665 appears as a Microsoft Store build number 11006.1665.0.0] Release notes Affinity Designer 1.10.6 for Windows (previous releases: 1.10.5 1.10.4, 1.10.1, 1.10.0, 1.9.2, 1.9.1, 1.9.0, 1.8.5, 1.8.4, 1.8.3, 1.8.2, 1.8.0, 1.7.3, 1.7.2 , 1.7.1, 1.7.0, 1.6.5, 1.6.4, 1.6.3, 1.6.2, 1.6.1, 1.6.0 ) Affinity Designer 1.10.8 for macOS (previous releases: 1.10.5, 1.10.4, 1.10.1, 1.10.0, 1.9.3, 1.9.2, 1.9.1, 1.9.0, 1.8.6, 1.8.4, 1.8.3, 1.8.2, 1.8.1, 1.7.3, 1.7.2, 1.7.1, 1.7.0, 1.6.1 (& 1.6.5 PK), 1.6.0 ) Affinity Designer 1.10.7 for iOS (previous releases: 1.10.5, 1.10.3 1.10.2, 1.10.1, 1.10.0, 1.9.2, 1.9.1, 1.9.0, 1.8.6, 1.8.4, 1.8.3, 1.8.2, 1.8.0, 1.7.3, 1.7.2, 1.7.1, 1.7.0, 1.6.4 & 3, 1.6.2, 1.6.1, 1.6.0 ) Affinity Photo 1.10.6 for Windows (previous releases: 1.10.5, 1.10.4, 1.10.1, 1.10.0, 1.9.2, 1.9.1, 1.9.0, 1.8.5, 1.8.4, 1.8.3, 1.8.2, 1.8.0, 1.7.3, 1.7.2, 1.7.1, 1.7.0, 1.6.5, 1.6.4, 1.6.3, 1.6.2, 1.6.1, 1.6.0 ) Affinity Photo 1.10.8 for macOS (previous releases: 1.10.5, 1.10.4, 1.10.1, 1.10.0, 1.9.3, 1.9.2, 1.9.1, 1.9.0, 1.8.6, 1.8.4, 1.8.3, 1.8.2, 1.8.1, 1.7.3, 1.7.2, 1.7.1, 1.7.0, 1.6.7 (& 1.6.11 PK), 1.6.6 ) Affinity Photo 1.10.7 for iOS (previous releases: 1.10.5, 1.10.3, 1.10.2, 1.10.1, 1.10.0, 1.9.2, 1.9.1, 1.9.0, 1.8.6, 1.8.4, 1.8.3, 1.8.2, 1.8.0, 1.7.3, 1.7.2, 1.7.1, 1.7.0, 1.6.12-9, 1.6.8, 1.6.7, 1.6.5, 1.6.4, 1.6.3, 1.6.2, 1.6.1 ) Affinity Publisher 1.10.6 for Windows (previous releases: 1.10.5, 1.10.4, 1.10.1, 1.10.0, 1.9.2, 1.9.1, 1.9.0, 1.8.5, 1.8.4, 1.8.3, 1.8.2, 1.8.0, 1.7.3, 1.7.2, 1.7.1 [launch] ) Affinity Publisher 1.10.8 for macOS (previous releases: 1.10.5, 1.10.4, 1.10.1, 1.10.0, 1.9.3, 1.9.2, 1.9.1, 1.9.0, 1.8.6, 1.8.4, 1.8.3, 1.8.2, 1.8.1, 1.7.3, 1.7.2, 1.7.1 [launch] ) Installation of Software and Updates If you’ve purchased from the Affinity Store— each time you start the software it will check for updates and offer to download and install any available update. For the macOS release, in the application main menu there is an option "Check for Updates". Alternatively, you can download the latest installer by logging into the affinity store here and find the order in your account and use the "download" button in there. Updates are installed automatically (or manually by installing the new version over the old) Previous builds do not need uninstalling first. New installations of paid software downloaded from the Affinity Store requires a product key and email pair to use. Software downloaded from the Mac App Store, Microsoft Store and iPad store do not require a product key and are updated through the relevant store: If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. However, you do need to be logged in with the same Apple ID you used to buy them. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available. If you’ve purchased from the Microsoft Store— Microsoft Store updates are done automatically by the operating system (each time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Click Get Updates. This should hopefully force the update to show. If you’ve purchased from the Pad Store— Your Affinity iPad apps should update automatically next time you run them. However, you do need to be logged in with the same Apple ID you used to buy them. If the automatic update does not happen for you, go to the iPad Store app and go to Updates. Once you’re there, tap near the top of the screen where it states 'Updates' and then hold, pull down and then release. This should manually refresh the updates page. However, don’t contact us if the updates are not available for you yet—Apple sometimes phase roll outs around the world and this can take up to 24 hours. ---------- This thread is locked and will only be posted to by Serif Staff as the released versions change. Please follow this thread if you want to know about future version changes. If you think this post has got behind and needs updating please PM me. If you are looking for the equivalent beta build numbers please refer to these threads Affinity Range Mac Beta Release Notifications Affinity Range Windows Beta Release Notifications Affinity Range iPad Beta Release Notifications

Cette publication en français Este post en español Questo post in italiano この投稿は日本語です 这个帖子用中文 Esta publicação em português Это сообщение на русском Dieser Beitrag auf Deutsch (Correct at time of writing) As detailed at the top of our App Store description - Affinity Photo for iPad supports iPad Pro, iPad Air 2 and iPad (early 2017). Please note that older iPads are not supported The Apple App Store hardware "Compatibility" list is automatically generated, and may list some iPad models that do not meet our minimum specification (2GB RAM, advanced 'Metal' acceleration and a minimum 9.7-inch screen). Currently Apple do not allow us to change that information to display the right list of iPads that we support, so it also includes unsupported models (of iPad Air, iPad Mini 2, Mini 3 & Mini 4). Serif would like our App store entry to say this list. "Compatibility: Requires iOS 10.3 or later. Compatible with iPad Air 2, iPad Air 2 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad Wi-Fi (5th generation), and iPad Wi-Fi + Cellular (5th generation)." We have requested that Apple modify the store submission process for this to avoid lower spec hardware being listed. If you have purchased the iPad version and do not own a compatible iPad you will need to contact App Store Support staff to request a refund here https://getsupport.apple.com/. then choose product iPad, In there choose "iOS and Applications" and select "App does not work as expected". Then on the next screen choose a method, for example "Report a Problem" Alternatively you can use their (English) contact form https://www.apple.com/emea/support/itunes/contact.html Serif suggest that you use this reason when you request a refund : “Affinity Photo does not work on my model of iPad. The iPad App Store 'compatibility' section suggests that my iPad model is supported by this software, but the minimum specification for "Affinity Photo for iPad" is an A8 GPU or above and 9.7 inch screen or above. Due to the fact that the store submission process does not have any way to exclude my model I did not know it would not work before buying. Serif also say that this iPad App Store limitation has been acknowledged by Apple”.

This thread is locked, if you have any installation queries please make a new thread in the Questions forum During the installation of the Affinity range on Windows, the following issues can be flagged. Please see below the descriptions and possible mitigations available. Unable to upgrade applications - "There is a problem with this Windows Installer Package." This is a known issue with MSI based installers on Windows. Microsoft have a tool to repair corrupted install databases - Please see https://support.microsoft.com/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed How do I know if my PC is running a 64-bit or 32-bit Operating system Affinity on Windows requires a 64-bit Operating System. Some PCs and laptops run 32-bit OS. - Please see https://support.microsoft.com/help/13443 Which Windows operating system am I running? Windows 7 Service Pack 1 or higher not found Affinity requires Windows 7 Service pack 1 - this can be installed through Windows Update. DirectX 11 not found Affinity uses DirectX 11 acceleration to achieve smooth panning and zooming of the design canvas. - Please see https://support.microsoft.com/kb/179113 for how to install DirectX 11. Platform Update for Windows 7 not found Affinity requires the platform update for Windows 7. - Please see www.microsoft.com/download/details.aspx?id=36805 64-bit CPU not found Your PC only has a 32-bit CPU. Unfortunately Affinity will not run on your PC unless it has a 64-bit CPU. 64-bit Windows not found (but CPU is 64-bit) Your PC has a 64-bit CPU but you are currently running a 32-bit version of Windows. - Please install a 64-bit version of Windows. Aero requirement to run the Software We require Desktop Windows Management Composition, rather than native Graphics drivers. This is natively on for Windows 8 and 10, but on Windows 7 this is most easily achieved by turning Aero ON. If you are not willing to turn the Aero theme on there is a work around described in this post, but any issues when running the software won't be logged unless they've been verified as still occurring with DWM Composition enabled. A more general FAQ regarding the Affinity range including Affinity Designer can be found here in the Questions forum. This thread is locked, if you have any installation queries please make a new thread in the Questions forum

Where do I get support? The best place for asking questions, reporting bugs and requesting features is right here on our forum – this is where we all hang out: · Questions · Report a Bug on Mac, Report a bug on Windows and Report a Bug on iPad. · Make a feature suggestion What are the system requirements? OS X Mavericks (10.9) or above for Mac and Windows 7 (SP1) and above for MS Windows – but you can see the full spec for Affinity Designer here and for Affinity Photo here Is it available to buy for Windows? Affinity Designer for Windows is available to here, and Affinity Photo for Windows is available to buy here and both are also on the Windows Store here. We support 64-bit editions of Windows 7 (SP1), 8.1, and 10. If you have bought any Affinity apps for the MacOS or Windows or iPad and want to run on one of the other platforms also, you will need to purchase additional licenses for those other platforms. Are there trial versions available? Yes, there are free 10-day trials for Mac and Windows available on our site, with Affinity Photo at affinity.serif.com/photo/trial and Affinity Designer at affinity.serif.com/designer/trial. I've used my trial, can I have another? No, unfortunately not. The trials need to be secure to prevent abuse, so even though your wish is for an honest evaluation we cannot circumvent the trial checking built in to the app. If you installed a trial of Affinity Photo or Affinity Designer before, you can only use a future trial when it is updated to reflect new features (1.6, 1.7, 1.8 etc). The customer beta versions of Affinity apps do not offer an additional trial period and only work for paid customers. What is Affinity Photo Plugin support like? We are currently working with some plug-in manufacturers to make their plug-ins fully compatible with Affinity Photo. We will keep you updated on our progress. We would also love to know which plug-ins you would like to see made compatible with Affinity Photo. Do you plan to have Web site design/Digital Asset Management/animation/video editing products too? We’re not sure yet! but we are very interested in adding a DAM solution to the Affinity suite in future. Do you produce apps for iPad? Affinity Photo for iPad is available from the iOS App Store here. Affinity Designer for iPad is available from the iOS App Store here. Do you have any tutorials or handbook available? We have the Designer Workbook available to purchase here and the Photo Workbook here. We also have a comprehensive set of video tutorials, you can find our growing collection here . Due to high design and production costs each Workbook is only available in English and in German, with no plans for otther languages. Are Affinity Designer, Affinity Photo and Affinity Publisher available in any languages other than English? Yes, each apps already includes English (US and UK), German, French, Spanish, Italian, Portuguese (Brazilian), Japanese, Russian, and Chinese (Simplified). Language is chosen for you automatically and you can also change it in Preferences > General. How does the pricing work in different countries? We set the price in USD for sale within the USA, and from there the price shown in other countries and currencies is set by Apple based on a matrix they use. We have no control over that matrix or any updates Apple may make to it in the future. Our Affinity Store matches these prices for Windows to make the sale price the same. Are Affinity Windows apps available to buy outside of the Affinity Store? Yes, Affinity Designer for Windows and Affinity Photo for Windows are available on the Serif Affinity Store and also the Windows Store. Are Affinity Mac apps available to buy outside of the Mac App Store? Yes, Affinity Designer for Mac and Affinity Photo for Mac are available on the Serif Affinity Store and also the Mac App Store. This also applies to educational and other volume license sales — Serif operate volume purchase programs for organisations to reduce costs and simplify distribution and management, which you can find our more about for business here and for education here. Is there anywhere I can download a cheat sheet showing the shortcuts for Affinity apps? Yes there is! You can download a full list of default shortcuts for the Affinity apps in this Affinity Spotlight article (where you will find printable PDFs and also the Affinity Designer source files for English and German keyboards in case you want to include your own customized shortcuts). Can I use the Affinity logo and name for my website/channel/product/service? We really appreciate and encourage activities that support Affinity software so we're pretty fair about trademark usage, but naturally there are limitations. We want Affinity users to be confident about what content is created by Affinity and what is created by third parties, our guidelines in this short PDF (English only) make things quite clear.