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Posts posted by Irupe

  1. On 7/24/2020 at 8:36 AM, Alfred said:

    A good point well made, as the saying goes! I just can’t imagine Serif trying to cater for English as spoken in Australia, New Zealand, or South Africa, French as spoken in various African countries, and Portuguese as spoken in East Timor, Macau, or Uruguay.

    Hi, Alfred. 

    I came across your comment above while searching for something else. 

    I simply wanted to let you know that we in Uruguay do not speak Portuguese. We speak Spanish. 

    It is true that we can understand Portuguese quite well, as it has many similarities with Spanish. In a conversation we can easily catch what they are talking about. Same is the case of Italian.

    But the official language of Uruguay is Spanish. 

     Just that... :) 

    Best regards from Montevideo! 

  2. I've tried as suggested, but without any success.

    I too was thinking this could be related to the fonts, since the start up window  says "loading fonts..." and immediately after that the black windows opens and closes all of a sudden.

    I too use a font manager, but I checked the Control Panel/Fonts and it says I have 396 items.


    I went back to the previous version of all 3 apps and they are running fine now. However, APublisher was showing the same behavior as the other 2 had in the last version. Only after running Troubleshoot Compatibility it stopped crashing. 

  3. Same problem here. Both with AD and A Photo. APublisher is running fine. By the way, I´m in Windows 10.

    I had the same issue with the previous version, in both apps. But I was able to solve it by going to Troubleshoot Compatibility and trying Recommended Settings, test opening the app and saving those settings. This worked perfectly for both apps.  However, this time -after updating to 1.8.0- this same workaround did not worked out. In the case of APublisher I had to go through the process described above, because at the beginning it did not start either. But it did in the end.

    I´ve tried everything I could think of without any success and I'm drowning in pending work.

    Any suggestion you can provide??

  4. I had the same issue a few days ago. Neither A. Design nor A. Photo could be opened. they both crashed right before opening.
    None of the suggestions I found here worked. Believe me! I tried them all!
    Finally, after reinstalling both and restarting my PC, I did the following and both worked!

    Go to the program file location (not the shortcut), right click on it and in the menu select "Troubleshoot compatibility". Let the process run until you see a new pop-up. Choose "Try recommended settings" and "Test the Program" (the program will open without any problem). Do not close the program and go back to the pop-up. Click Next and choose  " Yes, save these settings for this program". Close the pop-up.
    Just let me know, should you need further help. 😉

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