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About Merlin

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  1. I'm reading about 'Studiolink'. I have all three apps, so am interested in linking them, but can't find the recently announced Studiolink. Can anyone point me in the right direction? Many thanks
  2. Thank you Dan. That’s a feature I wasn’t aware of. I have tried it out and it looks interesting. cheers
  3. Whenever I export slices from Designer or Photo as (say) a PDF or PNG or JPG then get the image professionally printed it always prints much darker than the original artwork. Does anyone have recommendations on best setting to use for printing? Many thanks.
  4. I have purchased Designer, Photo and most recently Publisher. Publisher recognizes my license for Designer but not Photo. I have emailed Customer Service about this but received no response. I know what the issue is... when I registered Designer in 2017 I used my gmail.com email address. A little later I purchased Photo but mistyped my email address as @gamil.com. Support told me that was set in stone forever and there is nothing they can do about it. However, it would now seem to be a problem because one of my suite of software is registered under a fictious email address. Please can this be corrected?
  5. I just want to thank you all!! It was the 'outer glow' that was causing the problem, and it would never ever have occurred to me. The version of Designer I have is if that helps at all. Thank you for solving this problem for me. This will save me a ton of time.
  6. I think when I first got the software I thought it would be a great idea to shape the art board like a playing card. But when it continued to export as a rectangle I abandoned that idea and probably dragged the corners out.
  7. OK, thanks. I attach an example in its most basic form. This file does not have the slice created, so please try creating a slice to see what happens. Many thanks For_Forum.afdesign
  8. I don’t have any bleed settings. The document set up has 0 bleed and there is no option under export format. The only way I can solve this is to manually adjust the export boundary, but that will take time every time I edit my document, and I think the software must be more sophisticated than that. There must be a slice or export setting I am missing or can’t find. The change in dimensions occurs when I create a slice. I appreciate the comments, so thanks for helping me and responding.
  9. Did you look at my screen shot. The art board is exactly the same size as the artwork. The problem is the slice adds a border.
  10. Oh. No the file contains many cards designs and I don’t want to share it on the internet. My question is how do I get rid of the white border? I always get a white border on exports no matter what I am working on or what format I export. I am finding it to be a problem for professional printing through web sites. I've done a bit of research into this and I find that my artboards are 822 x 1122 = 2.74" x 3.74" at 300dpi. However when I create a slice the artboard to be exported increases to 1040 x 1340 = 3.47" x 4.47". I can manually resize the export blue boundary back to 822 x 1122 but that seems cumbersome for multiple cards. At that point I get an option to "auto resize" which then reverts back to 1040 x 1340. I attach a print screen to show what I mean, with 'The Lovers' manually resized, and 'The Emperor' showing the default. So what I'm missing is how to resize the print area on each artboard for the entire file as a default instead of having to do it manually. Many thanks for any advice. print screen.bmp
  11. I uploaded an example image on the first post. Is that what you mean?
  12. I apologize if this is a stupid question, but I'm sure what I want to do should be easy. I have designed several unique playing cards (2.5" x 3.5"), sized to include bleed (2.74" x 3.74"). But when I export them as JPEG at 300dpi using Export Persona slices they also have a white margin making the image 3.47" x 4.47". My document setup in Draw Persona is 'no margin'. In Export Persona I can find no set up for margins. How can I export images without a margin? Many thanks for your comments. (I attach an example).
  13. I want to change my document in Photo from a 1.25 ratio to a 1.7777 ratio. I have found two way to do this... 1. under file/ export image 2. under document/ resize document. However, either method stretched my image to the new ratio. I want to keep the image the same and just resize the document. How do I do this?
  14. SOLVED!! I reloaded version and there was a repair option. When I ran the repair it seems to have resolved the missing links and I can open my files again. Phew!
  15. I have created some very detailed files on Affinity Designer over the last 12 months. Since i updated to I am having very worrying issues. Whenever I open any of my pre-update files the file immediately crashes out of Affinity Designer and I receive an Unhandled Exception error (see attached screenshot). It means I cannot open or work on any of my (considerable) work and I am very concerned. Does anyone have a solution, please? Unhandled Exception.pdf