Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.


  • Posts

  • Joined

  • Last visited

Recent Profile Visitors

977 profile views
  1. It happened again today, with a new twist: I had to shut down quickly because of bad weather and when I couldn't get my Photo files to save, I tried exporting TIFs with Affinity layers. It seemed to work okay (no error messages) so I shut the pc down. But when I opened the TIFs later they all had only one layer. Doing all my work with one local disk, an SSD. I don't know enough about SSDs to know if this is relevant, but... I've been using Photo since 2017 and this problem of not being able to save my work has been happening only recently. I don't know exactly when it started but I know it's been since I got an SSD in mid-January. FWIW.
  2. It's happening also in Photo on Windows 10 Pro 64-bit, trying to save to a local disk. It's actually been going on for a few weeks now, intermittently, and has finally gotten to the point that I looked it up and found this thread.
  3. Okay, well, thanks again to you and the QA team. I'll let you know if I see it again.
  4. I guess this is going to remain a head-scratcher, but I want to thank you for the time you took to make this video and try to figure it out.
  5. I think neither one of these is what happened. Your first scenario is not what I find when I maximize the app while it's already fullscreen. When I do that the main app window does change to floating, but it moves to the far left of my screen, taking up about 40% of the width of the screen, and I'm unable to change its size from that. The floating image stays where it was. I don't think your second scenario is correct because it would have required me to, first, accidentally make the main app window smaller and floating, and, second, I would have had to then move it offscreen. It just seems like a lot to do accidentally. But I find it very interesting that in your video the main app window does disappear behind your document window, just as you said, and that does not happen when I do that. This is what I get when I do that. (Just to clarify what my upload is, it's the main AP window, my floating document image, and the background is my browser with our discussion.) Do you think this difference between what happens on your screen and what happens on my screen could be due to a setting in Windows?
  6. Hi Dan, I'm not exactly sure what you're asking for, but I think this is it. I did this with Irfanview instead of the snip tool, just because I'm familiar with it. The Golden Sable poster is the desktop on the second monitor; I put the panels there just to unclutter the AP workspace. So you can see that the two panels are floating on that monitor and the image of the face is floating inside the AP workspace. When the problem happened, all that remained of AP was the two panels and the floating image, except that instead of floating inside the AP workspace it was floating over the Windows desktop. (I didn't include the third monitor because it would make this image SO wide!) So, in a nutshell, all of AP disappeared except what was floating.
  7. Nope, they're all always on; I use them all. (After having 3 monitors for over 5 years, I can't imagine getting along with "only" 2.🙂) You know, I looked all over for the missing "parts." I hovered over the AP icon in the taskbar, thinking it might show up that way. I closed down the images one at a time, thinking that might cause everything to magically show. I made images full-screen and then minimized them. Nothing. But again, a good guess.
  8. It's an interesting idea, Walt, but I just tried it. It leaves the top menus and the black background intact. When I had the problem, that was all gone; my images and undocked panels were floating on the Windows desktop. But thanks.
  9. I had several images open (all floating) and had minimized the program. I do this all the time; I keep the program open with images that I come back to from time to time and work on. Just now I restored the program from the taskbar and the images were all there, and some panels, which I had undocked and scattered across several monitors, but the basic program (I guess you'd say) was gone. There were no top menus, no workspace, no tools, none of the panels that I had left docked. I had to close the program from Task Manager. Does anyone know why this happened and what I might have done to get it back instead of using Task Manager to close it? I'm using ver on Win 10 Pro 64-bit. Thanks
  10. So it's happening in Photo, Designer, and Publisher. Consistency is good. (For the record, I'm not using any text, so no fonts, in my work.)
  11. I'm using Photo version in Windows 10 Pro 64-bit. I've been working on a few large-ish files for the last few days and last night I found AP getting a little sluggish and I found I was using a large portion of my system RAM. I also had somehow managed to get my Colors panel situated so that the top edge was off-screen, preventing me from moving it. So I did a Studio Reset to get the Colors panel back to its default position, exited the program to reset the system RAM, and restarted it. Before I shut it down my history panel was showing only text for the individual entries (set visibility, delete levels, etc) but after I restarted the program the entries in the history panel have a thumbnail of the layer and the date and time. Is this because of the Studio Reset, or did I pop into a new version when I exited the program and restarted it?
  12. When it happens there is nothing in the queue. As far as other apps, I tried 6 other apps 2 or 3 times each with no problems. But I've just now been trying to make a print on AP and not only did it take 4 or 5 times before it would print, I also had trouble getting the Print dialog to respond to clicking on Fit Type and Orientation; it's not just the OK button.
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.