Ben Taylor

Hello, When I originally purchased the full Affinity Suite, you sold it as a one time purchase that gave me access to all future updates. However, now you are billing Affinity 2 as a separate product - a new version, which it IS NOT a separate or new product, it’s just an upgrade, something you should NOT be charging for, something you originally said you would NOT charge for. That's the whole concept of a "one time purchase." You are now selling an entire new Affinity Suite. This is not fair and NOT what I paid for. So let me ask, will there be upgrades to the Original Affinity Suite? Is it still supported? Are you now phasing out the Original Affinity Suite, and does that mean that I’ll be FORCED to buy the new suite if I want to continue using your products? This looks and feels like you’re slowly moving to the Adobe model. Just like them, it used to be a TRUE onetime purchase, then they moved to the subscription model. It sure looks like you decided to choose larger profits over customer satisfaction, like so many companies these days, squeezing every penny out of their customers. You can still make good profits with one time purchases, add-ons and extra features without trying to bleed your customers dry. I am VERY Disappointed and VERY surprised that you came out strong as a viable alternative to Adobe, only to follow them down the same profits over customers path, and that you did it so quickly. I can't wait to see what happens next year. I will continue to use the Original Affinity Suite for the moment because I like your product and for the moment, you’re still cheaper than Adobe. But I want it noted that I am aware of what you’re doing, and I think it’s not fair and it’s not what I originally purchased. You changed the deal. And, FYI, I’m going to post this as comments on public forms and create a video about it (not that you care, I’m just small potatoes to you), but I want people to at least be aware of this and to keep an eye on you and to keep an eye out for another replacement product. Signed, Disheartened and Disappointed Customer