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Silvia

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Posts posted by Silvia

  1. When I highlight the mask, and Ctrl click, the menu pops up.  But it immediate highlights the layer above too.  So if I want to copy the mask, I end up copying both, pixel layer and mask.   No way to isolate and copy just the mask for example.  I'm using to do save to channels but it's easier if I could just copy the mask when needed as people using Windows AP seem to be able to do.

  2. I reported this back in 2018.  I was told that they already had it logged as a bug  for the engineers to fix.  3 years have passed. I still don't seem to be able to use Ctrl click on a mask in Affinity Photo for MacOS (using Monterey now).  I check and uncheck Locked child just in case, but still it doesn't work.   Was it fixed and I just don't know how to work with it?   Anyone with a Mac who would tell me please?  Thanks

  3. Sure.

     

    1.  Make Selection with Selection Brush Tool.

    2.  Click on Refine on context tool bar.

    3.  On Preview, defaulting to Overlay, change to  white, black, black and white, all work.

    4.  Change Preview to Transparent, doesn't work. I see the full picture with the selection. See screen shots.

    Am I  doing something wrong?  Thanks

    Screen Shot 2021-10-19 at 8.34.18 PM.jpg

    Screen Shot 2021-10-19 at 8.34.32 PM.jpg

  4. Although this was reported earlier this year as a bug, I still don't see a fix in version 10.1.1 (using Big Sur).  Is it just me, or a solution is still in the works?  Thanks

    EDIT. The report of June mentioned was regarding Quick mask, which I mistakenly quoted above.  

     

    The missing transparent background I'm referring to is with selections and Refine, where I can select, white, black and white, black, but not transparent.

     

     

  5. Just a clarification, for the benefit of other members.   Topaz plug-ins do not work on the Apple Store version of Affinity Photo, only on the version purchased from Serif Store, something to do with sandbox restrictions on the App Store.

    Unfortunately, when we purchase at the Apple Store, there is no indication that the app has less capabilities than purchasing directly from Serif.  Cheers,


    Silvia

  6. Um, interesting.  I downloaded from the App Store too but don't have any issues with masking, so far  (fingers crossed).

    I'm guessing you can remove the App, and reload your macros, assets, brushers, styles, etc. which I assume you have saved and kept in your hard drive.  But yes, that's a real pain.   

    I would also want to get a product key and be able to install the Serif store version, but for other reasons, not being able to use Topaz plug-ins with the sandboxed version we get in the App Store.

  7. 8 minutes ago, John Rostron said:

    @Sylvia, what is your problem with Topaz plugins?

    John

    Same as many other users have, John.  You can install them but when you click on them to use them, they don't work.  Get a message Denoise model missing or corrupted as on screen shot when the Topaz app opens (see screen shot is when plug-in is activated and it opens Denoise AI opened).  It happens with newer Topaz plugs in, such as Denoise AI, Sharpen AI, Studio 2, etc.  Many complaints on message boards and the conclusion from those who investigated it, it's that the Photo version we get from the App Store is the cause because of sandboxing.  People who purchased it directly from Serif don't have this issue.  

    It's not an issue of installing.  As I mentioned, we can call the plug-in and it opens the Topa app, but that's where it ends.  I had long exchanges with Topaz technicians as did many other users.  The conclusion is always the same, the issue is Affinity Photo sandboxing.

     

     

    Screen Shot 2021-02-06 at 10.52.06 AM.jpg

  8.  I read and read online complaints, and it seems to me that we are all buying Affinity Photo from the Apple App Store not know that the version is different than the version Serif sells on its website.  This isn't right.  How are we to know that we are buying a somewhat stripped down version of the app?

    I don't understand the terminology but something related to sandboxing (?)  by the App Store.    Is there a way around this?  Would Serif consider replacing one version with the other or at the very least adding a big warning to their ads so that we know what the heck we're spending money on?  Thanks

  9. On 1/14/2021 at 11:38 AM, MEB said:

    That option is only available on the new macOS with an Apple M1 chip. If yours is from 2018 it still uses an Intel chip. The Mac App Store version have issues with some plugins as the app runs in a sandboxed environment. I haven't tested Topaz Lab Studio 2.0 specifically yet but that's most likely the case. Other Topaz plugins also have issues with the Mac App Store version.

    Studio 2 as well as Sharpen AI open but don't do much or anything.  With Studio 2, you have access to filters but not looks.    Sharpen AI doesn't do anything after opening.  Denoise AI shows an error message Denoise AI model is missing or corrupted as shown in screen shot below.  I had a long talk with Topaz Support.  Nothing they can do as they don't support Photo. It's a real shame that Serif cannot provide a solution to this.  We spent a ton of money on plug-ins as well as on AP and are left to figure this out on our own. 

    Screen Shot 2021-01-29 at 1.44.34 PM.jpg

  10. Í’ve reported this bug last year for both Olympus ORF and Nikon NEF files (3500 model). It was resolved for NEF files, but it remains an issue for Olympus ORF (camera models e-m10, e-m5ii and e-m1ii).   Trying to help another person, I see this also happens now with CR3 files from a Canon 90d.

    My post from last year 

     

    Trying to place a RAW files does absolutely nothing but moves the background pic around.

  11. I had the same issue on the US App Store both for iPad AP and desktop version for MacOS.    Since I wouldn't get a notification for the update, I search for the app using the App Store search.  Once I found it, I clicked on it as if to read reviews (don't click on Open cause it'll open the old version).  Once you're on the full page of the app, you'll see   the Update button instead of the Open button.  Installed both this way.

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