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About CRWillow

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  1. I haven't change the default fonts or done anything to Segoe but went into font settings and clicked restore default any way just in case something played with it and made sure Segoe is still in the font folder. When I was writing up my question yesterday I was trying to get a screen shot but Affinity shut down without notice, It does that too. But the next time it does it I'll try again. It doesn't seem to have a routine it follows sometimes days, sometimes hours between a hiccup, sometimes minutes. Could it have to do with it freezing up on me? This happens a lot. Task manager shows a crahpad_handler.exe nested under Affinity Photo and the program just freezes. Sometimes waiting it a few minutes works it out and it starts back up but sometimes - like an hour of leaving it doesn't help - I have to shut it down through task manager because it won't respond at all. A few months back I had Windows 10 reinstalled professionally and so I had to reinstall both Affinity. It was doing this before I reinstalled and hoped reinstalling would help but sadly, it didn't.
  2. This doesn't happen all the time but often enough to be really annoying. When exporting, and saving the pop up window may be mostly blank. The save and cancel buttons don't show up but the X button does. Affinity is updated. I know that Windows 10 messes up my programs with each update and I try not to if possible though it keeps over riding and tries again. I restart Affinity and sometimes that helps for a while sometimes days or restart the computer but is there a way to stop this? Everything show up in explorer just fine. Show Hidden folders and thumbnails are checked. i have Windows 10 version 2004, 4 GB, 64-bit, 2.6 GHz all-in-one desktop . My files are kept on a separate hard drive and I installed few programs; Affinity are the biggest. This leaves my PC nearly full of empty space. Before I bought my Affinity Photo and Designer I read that my PC was enough to run Affinity fine but now I read this isn't enough to run it well. Thanks if anyone has any suggestions. (I have no plans to buy another computer.)
  3. Sorry it took so long to respond -I lost my internet and just got a new company that's more reliable. I had Windows 10 reinstalled and so all programs like Affinty were also reinstalled fresh. TI tried you suggestion but it didn't help. I've been trying to fix the same problem in Designer. I tried your suggestion there too but it didn't fix the problem. Both crash - shutting down without warning or freeze, the tools stop working - mouse, keyboard, or graphic tablet pen all sometimes freeze. I ran compatibility mode trouble shooter and though it suggests Windows 8 the problem still persists. I tried bother programs before reinstalling the UGEE tablet just in case that was the issue though it didn't help either.
  4. I have just moved to Affinity and I too am having a hard time with the interfacing. I was using a old gray in Illustrator and Photoshop and find the light view in AD and AP nearly useless to see. Brushes are so tiny ans white on gray. The dark view isn't great either. Misery must like company because I was glad to know it wasn't just me, sad to know nothing is going to be done. REALLY hope someone with some clout reads some of these posts.
  5. I'm having a terrible time with AP. I did all the checks before purchasing it, my PC is like Hofmanfoto and the download site said it would be okay but obviously that wasn't true. It can't use at all without it freezing up or just shutting down without notice. It stops any other program every task manager from responding too. And several times it crashes my computer completely. The fact that the answer to every problem when it comes to electronics is "buy an new one", is ludicrous. My internet company says Windows is too much of a glutton so I need to buy more speed, Microsoft says that my programs need to be replaces because of it's updates make them obsolete, now Affinity needs a new computer? One day the whole world will be one huge landfill. I'm sorry, but I'm seriously disappointed that wasting money on a new item that will be obsolete before its unpacked is always the go to answer for software and electronic companies. Not everyone is rich enough or just plain foolish enough to buy something just because a new one came out. But the world is full of "gotta have it" people I suppose. Again Sorry but I'm just so frustrated with a program I thought could replace my CS2 software. I'm glad now i didn't order this for my nieces.
  6. I have Affinity Photo 1.8.3 installed on Windows 10 and am having a lot of problems. I've uninstalled and reinstalled my graphic driver software because others on line said that might help, it didn't. 1) Constantly not responding, freezing (just stopped responding and won't start working for several minutes), and sometimes it just shuts down without notice, poof. But each and every time I use it, it will stop responding several times. This happens a lot when I have to use large size brushes, erasers, clone tools etc. Just changing the size (not yet using them) will cause a "not responding". Thank goodness for your ask to recover unsaved file because saving often causes a freeze up too. 2) Any other program that may be in use at the time - Firefox, iTunes, Affinity Designer, Task Manager, or even File Explorer, etc - will stop responding and sometimes crash. No i'm not running them all at the same time. 3) Sometimes keystrokes won't work and tools won't switch even if I use the mouse or pen. The tool square shows to be highlighted but doesn't change on screen - sometimes the tool may still work though other times it won't. It often stays on as the hand tool or the move tool. I've checked the keyboard, and it only does this in Affinity programs. It doesn't matter what size document I'm working with and I primarily work with 300 dpi, 12x12 inch or smaller documents. I'd understand if it was huge but it's not. I tried saving more often because it seemed to get worse if I waited more than 5 minutes, but it still freezes. It took ages to get AP to install and update - I mean I worked on it for weeks - terrible, unreliable and unfortunately only available internet around. So uninstalling and reinstalling is a absolutely last, last, last option. Designer stops responding too but not this bad. If anyone has any idea why this so bad I'd appreciate some help.
  7. Yes I see that that is the problem. It keep saying that the download is complete but it's only 1kb which means it's obviously not the whole file. I thought maybe it would open something else but it didn't. I am trying to download it once again.
  8. Is there a zip file that I can download? The only internet I have available crashes over and over. I spend hours trying to download and when I finally get it thru it won't open. I have redownloaded these files several times since they became available but they will not open when the download is complete.
  9. These are the error messages I get when trying to install updates.
  10. Have the same download issue in northern NH. 1.8.2 took days for download to complete but won't open. Can't find out why.
  11. Here's a screen shot of the error message I keep getting. I've tried downloading it again but after the download is complete the same thing happens. And the brush png problem is apparently happy today. Maybe there's just a glitch with pngs - because today some of the thumbnails are completely black but work fine when opened. Crossing my fingers the pngs are still working when I need them. If it happens again I'll try to attach a file immediately. Would you happen to know how to get to document setup in affinity photo? Because it's not in my File drop down window where everyone tells me it should be. I can work around it of course by creating a new and copy/paste but I know it must be somewhere. I hope you can help with the .exe error, it's probably me. Be safe.
  12. I'm on Windows10 desktop. I have been trying to create some new patterns and had added some brushes strokes as they were too pixelated when opened in Affinity Photo. But the brush strokes don't show up when exported them as png. I need the backgrounds to be transparent so jpg won't work. I tried rasterizing them prior to export but didn't work either.I thought maybe an update would help but the 1.8.2 won't open - I've redownloaded it but not go there. Is there a trick to it or do pngs not work with brush strokes. I don't remember this as a problem before. Thanks for any help.
  13. Okay thank you. Now I'll try to find answers to other brush issues in a new topic.
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