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EssaEll

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Posts posted by EssaEll

  1. 2 hours ago, Chris B said:

    Hi EssaEll,

    Thanks so much for the folder. I'll begin looking into this now. I'm confident that a reset should fix this. Can you confirm that now you've renamed your original 1.0 folder to 1.1 you are not experiencing this anymore?

    Or did you copy the 1.0 folder first and then rename it? Either way, we need to create a new 1.0 folder so the quickest way to do this (now that you've backed up your settings) is to hold Ctrl when you launch Affinity Photo and then click Clear when you see the prompt.

    Hi Chris, 

    I did not copy the folder first, I just renamed it to 1.1. Afterwards I followed your instructions, hold ctrl while starting Affinity Photo and cleared the options that had a checkmark per default. 

    Now the develop persona works as expected and my raws are just as they used to be. 

    Thank you so much for repairing my setup for the moment. I hope the data I provided can help you to solve it permanently. 

    Kind regards

  2. 8 hours ago, Chris B said:

    Hi EssaEll,

    Could you also send us your user data? Please do the following:
    Go to %AppData%\Affinity\Photo\1.0 and rename it to 1.1 and then send me the renamed folder using this private Dropbox link. You will have to zip it up first :) 

    We have seen this a few times and have found it impossible to reproduce so your folder could potentially lead to us fixing this! 

    Upload complete :)

  3. Hello together, 

    I am aware that there have been threads on this topic, but none of them provided a solition. 

    My problem: I've been in the process of developing some cr2 from my Canon 80D when the develop persona opened the raw files way too dark all of a sudden. 

    This happened in between two images. One image opened just fine - the next one turned out way too dark (see attached image).

    The thing that makes me really wonder what happened: When I now open the first one which worked normally, it now opens too dark, tooEven though it has worked before. 

    I can't seem to find a solution to this problem and it breaks the software for me. I am dependant on a working develop persona and in the middle of delivering a set of pictures to a client. I love Affinity Photo + Designer and would be sad if I had to switch to Adobe because of this :-/

     

    Any help is appreciated. Have a nice weekend!

     

    affinityphotoraw.jpg

  4. Hey there, 

    I've been using Designer on my Mac for quite some time. Now I have to work on a windows computer and have trouble while using the pen tool: 

    When I draw a new point on an existing curve holding down 'control' on my mac, the new point ignores the handles of the previous curve. Once I release 'control' the pen tool works normally again.

    I can't seem to find the key that causes this behaviour in Windows. Do you know which key it is or how to configure the shortcuts to work that way? 

    Thanks so much in advance, 

    EssaEll

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