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About PurpleH

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  1. Thanks Carl I followed that thread, and it seems the problem was caused by a Microsoft update running invisibly in the background. In my case it was complicated by the fact that the original version of Affinity Publisher had somehow been removed, even though the icons remained, so I could not uninstall it myself an the uninstall troubleshooter couldn't find it! After several restarts and running "Check for updates" in Windows again, I was finally able to re-install Affinity Publisher from the link in my account. Phew! Thanks for your help. Helen
  2. Running Affinity Publisher on an HP Desktop with Windows 10. Today, 11th April, I opened Affinity Publisher and got a message about an update to 1.8.3, so I downloaded the file, but each time I tried to run it, the update goes past the "allow" screen and "preparing" then I get "set-up failed". I tried again from inside my Affinity account, but again several attempts failed. Now I cannot get into Affinity at all - so it seems the update has removed or corrupted my original copy! When I click on my task bar icon, or through Start-up, even saying "run as administrator" I get: Looking in the crash reports folder there are none for today, the latest being 14th March, so I have added those in case they are relevant. Help please, as I cannot access Publisher now at all. 95b0e1fc-6461-48be-89cf-ee9abaf08aba.dmp d5303f95-7968-4675-b09a-bc78f0f093da.dmp
  3. I'm a new use,r converting from MS Publisher. I've created 4 master pages for my parish magazine (front cover, back cover, inside left, inside right) and expected them to be Master A, B, C & D. Instead they are all named Master C. This means when I hover over a page, I just see that Master C has been applied and can't tell which version. I'm attaching a screenshot of what I see if I click "Apply Master Page" Can anyone tell me what I may have done wrong, and how to get the 4 pages to be separately named please! Many thanks, Helen.
  4. Sorry if this is not what you meant ashf, but if you just repeatedly click Ctrl+Z, it takes you back step by step as far as you want to go (or at least it seems to do that for me!)
  5. Hi Jean-Georges - I'm another new user who searched in vain for the undo/redo arrows. I suppose we are both "amateurs" as I did not know about the keyboard shortcuts either! I have been using MS Publisher for several years and got used to its simple controls - Affinity Publisher is much more sophisticated but I am gradually getting to grips with it However, I finally discovered Ctrl Z for undo - and Ctrl Y for redo (rather than Shift Ctrl Z - I think Ctrl Y is easier to remember) which are quick and easy. Good luck! Helen
  6. Thanks GarryP - you were absolutely right. I haven't heard back from MEB despite posting the file he asked for, but I have managed to discover that, unknowingly, I did have baseline grid selected, but invisibly, and having removed it all is well! Thanks for your help. Helen
  7. Thanks for your suggestions guys. Walt - the text was all inside when I started, it was when I tried to scale down that it popped outside. But thanks for telling me how to make special characters visible, I was trying to find that MEB - I'm attaching a copy of the file, with most of the pages removed. I wonder if it is a baseline issue as GarryP suggested? but I was not aware I had any baselines! Yes I am using Windows 10. In MS Publisher scaling is not an option, so I was quite excited to learn it would be possible in Affinity, so I was disappointed not to be able to make it work! In the file attached, the scaling does not work whether you decrease or even increase the text frame size. The text seems to increase or decrease in jumps. Cheers, Helen. Test_file.afpub
  8. I am very new to this, having previously used Microsoft Office Publisher to desk-top edit our parish magazine - and now switched to Affinity Publisher. I know that I should be able to get the text and frame to scale together if I use the outlying handle on the bottom right corner, but it does not seem to work - text overflows (see image). Could it be something to do with the formatting of the text? Surely it should work whatever the format? I can start with all text inside the box, but when I try to scale it using the "spare" handle, it just doesn't work as I've seen it do in the tutorial. Any suggestions please??
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