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[FAQ] This app can't run on your PC


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We've had reports from users who see the message This app can't run on your PC when trying to install an Affinity app. This message normally happens when the download hasn’t downloaded correctly or hasn't properly completed, but it can also be caused by third party apps & browser extensions such as AdGuard.

Normally re-downloading the app again will resolve the issue but if you do have any third party apps or browser extensions related to ad blocking running, please temporarily close them before attempting the download again.

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