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Language changes automatically without user interaction


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- Affinity Photo running in French

- OS: Windows 10 Home, Version 1903; 18362, System language: German

Error Path:

- Open Affinity Photo

- Create new project

- Drag and drop a png file into the workspace

- Open the Contour Pannel


- Parts of the software are displayed in German (see attached screenshot)

Expected Behavior

- The software should be completly displayed in French

Error Recovery:

- Restart the software

2019-09-24 10_27_16-Affinity Photo.png

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  • Staff

Hi biere, welcome to the Affinity Forums.

Unfortunately, I have been unable to reproduce this but I have seen something similar in the past. For example, sometimes the brush names have remained in a different language when switching between multiple languages. You can try resetting the app by doing the following:

Go to %AppData%\Affinity\Photo\ and rename the 1.0 folder to 1.1 and then launch the app and see if you can reproduce it.

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  • 1 month later...

Hi Chris,

renaming the folder did work (that's why I did not respond for a long time). Today, the defect reoccurred. I looked into the "Photo Folder" and discovered two folders there, one with "1.0" and one with "1.1". Maybe this was created when I installed the last update of Photo. In case the automatic update resets the name of the folder, I suggest you to change this so that this folder is not renamed back to 1.0 after the installation.

I'll observe if the defect happens again.

BR biere

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