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Allan M

1.7.2 Update Affinity Photo Install Mess Up

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During the Affinity 1.7.2 update install on my PC running windows, I got a message that the update failed. When I tried to open Affinity Photo from my shortcut, I received this Explorer message, "The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions." When I checked the program file, all the Affinity folders and files were missing. I'm in the middle of a project and I need to access Affinity Photo. What happened and How can this problem be fixed quickly?

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I ran the Windows Installer checker utility. It couldn't find anything. Affinity was not listed. Should I reinstall Affinity 7.1.2 or another version? If I have to input a product key, I can't locate it. 

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Your product key and a download link to the latest version of Affinity Photo can be found in the Download and Product section of your Affinity account

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