BeverlyE Posted September 5, 2019 Share Posted September 5, 2019 After the latest update the Affinity Photo iPad is lagging terribly at times and other times just flat out freezing. It's SO frustrating! After restarting my iPad it will work again for awhile and then it starts again. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 6, 2019 Staff Share Posted September 6, 2019 Hi BeverlyE I'm sorry to hear you're having issues with the latest version. Our QA team have logged a few performance related bugs with the latest version and our development team are doing their best to put things right as soon as possible! Please accept my sincerest apologies for any inconveniences - In the meantime would you be willing to provide a screenshot outlining your specific issues? This can help our developers to understand individual workflows and focus certain areas for improvement, based on our users feedback & workflow. Many thanks in advance! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
BeverlyE Posted September 11, 2019 Author Share Posted September 11, 2019 The lag seems to be widespread over the whole app. When I try to open a photo or perform any action on it the lag is just awful. Occasionally the whole app will crash and I lose the work I was just doing. I have deleted most of the completed works in my app gallery to see if that would speed things up. It doesn't but it does speed up the saving of my current work. If I close the app and start again it usually is better, at least for awhile. It's very frustrating. I don't think I've had this issue until recently. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted September 12, 2019 Staff Share Posted September 12, 2019 Thanks for your explanation - we hope to improve this in our next update which should be available shortly. Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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