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StudioLink - Not working with Affinity Designer, ok with Affinity Photo


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Hi there,

I am using trial versions of Affinity Designer, Photo and Publisher. Just found out that if I select Designer Persona, the message "App launch required" appears. Photo Persona works and the message "Linked" is shown.

I have uninstalled and re-installed them again, launched them with no luck.

Is this because I am using trial versions?

Installed on Mac OS X Mojave, all 1.7.2 versions.

Thanks in advance.

 

affinitypublisher.png

Edited by tak
Added screen grab
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  • Staff

Hi tak,

Welcome to the forums :)

Unfortunately this is a bug with the latest version, 1.7.2, when running the trials of the software Designer is currently failing to connect - my sincerest apologies. Our developers are aware of this and they're working to fix this, please note that this only affects the trial versions, meaning if you were to purchase the full app then your StudioLink would function correctly. My apologies for any inconveniences caused!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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