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Posted

Hi, I just bought designer two days ago. While I’m working in layers using symbols, moving or deleting layers crashes it. I’ve lost some work. I'm on iOS 12.4, 11” iPad Pro. 

Ive rebooted the iPad. I’m still learning how to use the software, so I’m not too worried about the lost work, but it is frustrating. I’m hesitant to create work on it if keeps doing this.

Ive attached a screenshot.

thank you.

061C2D5C-C9E6-4707-913A-4FB092B73841.png

  • Staff
Posted

Hi Ldeb,

Are the crashes easy for you to reproduce? If so could you attach a video that demonstrates the crash you are getting along with a copy of the file you are using please?

Posted (edited)

Hi Sean, sorry for the delay in response. I can’t recreate it because it doesn’t happen every time I use designer.  If I catch it, I’ll be sure to send it over.

P01.afdesign

Edited by Ldeb
Attaching designer file
  • Staff
Posted

Hi Ldeb,

Thank you very much for the file. I've found your file is consistently crashing for me when I try to move the symbol that is selected in your screenshot. I'll get this passed on to development.

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