Failed to load (all) document(s)

[Remco_NL]

Currently, I'm unable to create or open ANY document in Publisher.
At first, I thought I would only get this error in a large document that I've created during the public beta.
Now, I've found out that even when I create a new document it's just a matter of time before publisher crashes.

When I reboot Publisher I pretty much always get this dialog box. When I press "close" and re-open the file immidiatly after, 
I do not see the dialog box, but unfourtunatly, the project is still incredibly unstable. I can't save, export or print it for example.

I've tried all of this in the commercial version of Publisher and also in Beta 1.72.442. (windows 10)

I´m happy to provide more details if you tell me what details you are interested in.

 

Kind regards,
Remco

 

[Jon P]

Can you upload the large document that you often see this with here and I'll have a go at recreating the issue with that document.

Are you just loading the file from a local drive?

[Remco_NL]

On 8/5/2019 at 4:42 PM, Jon P said:

Can you upload the large document that you often see this with here and I'll have a go at recreating the issue with that document.

Are you just loading the file from a local drive?

Hi Jon, sorry that I didn't notice your response.
I finally found the issue. 
It also occurred when saving the file to a new version.

the issue:
Even though Publisher is installed on a different drive, and all the files are located on fast SSD's with loads of space.
During the saving of this file, there is a folder in C:\Appdata\Roaming that grows enormous. (in my case 20GB).
When there is no 20GB available, I get these kinds of errors. Unfortunately,  the message doesn't make it clear that it concerns drive space on the boot drive.
Even more unfortunate, there doesn't seem to be a setting where I can force Publisher to use one of my faster drives where I do have Terabytes available. 

I'll add a post to the forum for other people to find, and hopefully for Affinity this to add to their roadmap. For now, I'm good.

 

Thanks for wanting to help!!