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Sandbox errors on files in certain folders

ravasthi
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ravasthi

ravasthi

Posted
Posted (edited)

This problem is happening for both Affinity Photo  and Affinity Designer 1.7.1, manifesting in slightly different ways.

The situation

  • I recently upgraded my computer and restored my user from my old machine's time machine backup. This included files I was storing in Dropbox.
  • When I try to open files from Dropbox in Affinity Designer (.afdesign) or Photo (.jpg, .png), I get a "Failed to open file /path/to/file The file could not be opened because permission was denied." error.
  • If I copy those files without modification to my /Users/myuser/Pictures folder, I can open the files, but they show up in the application marked as read-only and can't be exported. In the console for Affinity Photo, I see the following error with a stack trace from sandboxd: 
Sandbox: Affinity Photo(1414) deny(1) file-write-data /Users/ravasthi/Pictures/misc/monogram-avatar-15.png
Violation:       deny(1) file-write-data /Users/ravasthi/Pictures/misc/monogram-avatar-15.png 
Process:         Affinity Photo [1414]
Path:            /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo
Load Address:    0x102760000
Identifier:      com.seriflabs.affinityphoto
Version:         1.7.142 (1.7.1)
Code Type:       x86_64 (Native)
Parent Process:  launchd [1]
Responsible:     /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo [1414]
User ID:         501

Date/Time:       2019-07-11 22:11:12.021 PDT
OS Version:      Mac OS X 10.14.5 (18F132)
Report Version:  8


MetaData: {"operation":"file-write-data","flags":5,"vnode-type":"REGULAR-FILE","action":"deny","process-path":"\/Applications\/Affinity Photo.app\/Contents\/MacOS\/Affinity Photo","team-id":"6LVTQB9699","primary-filter-value":"\/Users\/ravasthi\/Pictures\/misc\/monogram-avatar-15.png","process":"Affinity Photo","container":"\/Users\/ravasthi\/Library\/Containers\/com.seriflabs.affinityphoto\/Data","platform-binary":false,"hardware":"Mac","file-mode":384,"platform_binary":"no","signing-id":"com.seriflabs.affinityphoto","path":"\/Users\/ravasthi\/Pictures\/misc\/monogram-avatar-15.png","platform-policy":false,"rdev":0,"errno":1,"uid":501,"responsible-process-path":"\/Applications\/Affinity Photo.app\/Contents\/MacOS\/Affinity Photo","profile-in-collection":false,"pid":1414,"target":"\/Users\/ravasthi\/Pictures\/misc\/monogram-avatar-15.png","file-flags":0,"summary":"deny(1) file-write-data \/Users\/ravasthi\/Pictures\/misc\/monogram-avatar-15.png","primary-filter":"path","normalized_target":["Users","ravasthi","Pictures","misc","monogram-avatar-15.png"],"responsible-process-pid":1414,"build":"Mac OS X 10.14.5 (18F132)","profile-flags":0}

Thread 0 (id: 441436):
0   AppKit                        	0x00007fff33fb216f -[NSWindow(NSCursorRects) _postInvalidCursorRects] + 261
1   AppKit                        	0x00007fff33fb922d -[NSView(NSInternal) _setTrackingAreasDirty:] + 76
2   AppKit                        	0x00007fff33fd4db5 -[NSThemeFrame _updateContentLayoutGuideFrame] + 1028
3   AppKit                        	0x00007fff33fd4438 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 56
4   AppKit                        	0x00007fff33ffecce -[NSTitledFrame _titleDidChange] + 217
5   AppKit                        	0x00007fff33ffe77c -[NSTitledFrame setTitle:] + 713
6   AppKit                        	0x00007fff33ffe404 -[NSThemeFrame setTitle:] + 50
7   AppKit                        	0x00007fff33fc214e -[NSWindow _dosetTitle:andDefeatWrap:] + 210
8   libcocoaui                    	0x0000000135bae075 -[PersonaWindow setTitle:] + 53
9   libcocoaui                    	0x0000000135ec911a -[NotificationsController handleLoadingItemsNotification:] + 218
10  libcocoaui                    	0x0000000135eb4a7c -[NotificationsController receiveNotification:] + 1804
11  libdispatch.dylib             	0x00007fff627895f8 _dispatch_call_block_and_release + 12
12  libdispatch.dylib             	0x00007fff6278a63d _dispatch_client_callout + 8
13  libdispatch.dylib             	0x00007fff6279568d _dispatch_main_queue_callback_4CF + 1135
14  CoreFoundation                	0x00007fff368adcd7 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
15  CoreFoundation                	0x00007fff368ad401 __CFRunLoopRun + 2289
16  CoreFoundation                	0x00007fff368ac8be CFRunLoopRunSpecific + 455
17  HIToolbox                     	0x00007fff35b9896b RunCurrentEventLoopInMode + 292
18  HIToolbox                     	0x00007fff35b986a5 ReceiveNextEventCommon + 603
19  HIToolbox                     	0x00007fff35b98436 _BlockUntilNextEventMatchingListInModeWithFilter + 64
20  AppKit                        	0x00007fff33f32987 _DPSNextEvent + 965
21  AppKit                        	0x00007fff33f3171f -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
22  AppKit                        	0x00007fff33f2b83c -[NSApplication run] + 699
23  AppKit                        	0x00007fff33f1ad7c NSApplicationMain + 777
24  Affinity Photo                	0x00000001027621d4
25  Affinity Photo                	0x0000000000000001

Thread 1 (id: 442016, com.apple.NSURLConnectionLoader):
0   libsystem_kernel.dylib        	0x00007fff6290c22a mach_msg_trap + 10
1   CoreFoundation                	0x00007fff368adbee __CFRunLoopServiceMachPort + 328
2   CoreFoundation                	0x00007fff368ad15c __CFRunLoopRun + 1612
3   CoreFoundation                	0x00007fff368ac8be CFRunLoopRunSpecific + 455
4   CFNetwork                     	0x00007fff35820380 -[__CoreSchedulingSetRunnable runForever] + 210
5   Foundation                    	0x00007fff38b066d2 __NSThread__start__ + 1194
6   libsystem_pthread.dylib       	0x00007fff629cb2eb _pthread_body + 126
7   libsystem_pthread.dylib       	0x00007fff629ce249 _pthread_start + 66
8   libsystem_pthread.dylib       	0x00007fff629ca40d thread_start + 13

Thread 2 (id: 442072, JavaScriptCore bmalloc scavenger):
0   libsystem_kernel.dylib        	0x00007fff6290f86a __psynch_cvwait + 10
1   libc++.1.dylib                	0x00007fff5fa09a0a std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
2   JavaScriptCore                	0x00007fff39d89122 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 82
3   JavaScriptCore                	0x00007fff39d8d20b bmalloc::Scavenger::threadRunLoop() + 139
4   JavaScriptCore                	0x00007fff39d8ca39 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9
5   JavaScriptCore                	0x00007fff39d8e3a7 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 39
6   libsystem_pthread.dylib       	0x00007fff629cb2eb _pthread_body + 126
7   libsystem_pthread.dylib       	0x00007fff629ce249 _pthread_start + 66
8   libsystem_pthread.dylib       	0x00007fff629ca40d thread_start + 13

Thread 3 (id: 442109, com.apple.NSEventThread):
0   libsystem_kernel.dylib        	0x00007fff6290c22a mach_msg_trap + 10
1   CoreFoundation                	0x00007fff368adbee __CFRunLoopServiceMachPort + 328
2   CoreFoundation                	0x00007fff368ad15c __CFRunLoopRun + 1612
3   CoreFoundation                	0x00007fff368ac8be CFRunLoopRunSpecific + 455
4   AppKit                        	0x00007fff33f3a6a6 _NSEventThread + 175
5   libsystem_pthread.dylib       	0x00007fff629cb2eb _pthread_body + 126
6   libsystem_pthread.dylib       	0x00007fff629ce249 _pthread_start + 66
7   libsystem_pthread.dylib       	0x00007fff629ca40d thread_start + 13

Thread 4 (id: 885762):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 5 (id: 893038):
0   libsystem_kernel.dylib        	0x00007fff6290c22a mach_msg_trap + 10
1   SkyLight                      	0x00007fff5ba5f105 CGSUpdateManager::enable_updates_common() + 577
2   SkyLight                      	0x00007fff5ba5f4a2 SLSReenableUpdateToken + 104
3   libdispatch.dylib             	0x00007fff627895f8 _dispatch_call_block_and_release + 12
4   libdispatch.dylib             	0x00007fff6278a63d _dispatch_client_callout + 8
5   libdispatch.dylib             	0x00007fff627908e0 _dispatch_lane_serial_drain + 602
6   libdispatch.dylib             	0x00007fff62791396 _dispatch_lane_invoke + 385
7   libdispatch.dylib             	0x00007fff627996ed _dispatch_workloop_worker_thread + 598
8   libsystem_pthread.dylib       	0x00007fff629ca611 _pthread_wqthread + 421
9   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13

Thread 6 (id: 893070):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 7 (id: 893071):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 8 (id: 893072):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 9 (id: 893073):
0   libsystem_kernel.dylib        	0x00007fff6290d18e __open_nocancel + 10
1   liblibkernel.dylib            	0x000000010633cd77 Kernel::File::OpenUnmanaged(char const*, char const*, Kernel::File::ShareMode, __sFILE*&, Kernel::StringT<Kernel::TEncUtf8>*) + 103
2   liblibkernel.dylib            	0x00000001063c80fa Kernel::FileInOutStream::Open(char const*, Kernel::File::ShareMode, Kernel::File::OpenUnmanagedResult&, Kernel::StringT<Kernel::TEncUtf8>*) + 58
3   liblibkernel.dylib            	0x000000010634eafa Kernel::Archive::InitArchive(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::Archive::OpenMode, Kernel::Counted<Kernel::InOutStreamSeekable>) + 1162
4   liblibkernel.dylib            	0x000000010634e50d Kernel::Archive::Open(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::Archive::OpenMode, Kernel::IDTag, Kernel::Archive::OpenResult&, Kernel::Archive::LongLive, Kernel::Counted<Kernel::Archive::OffliningUpdater>) + 109
5   liblibkernel.dylib            	0x000000010634e48d Kernel::Archive::Open(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::Archive::OpenMode, Kernel::IDTag, Kernel::Archive::OpenResult&) + 45
6   liblibpersona.dylib           	0x000000011826e5f5 DocumentController::LoadDocumentI(Kernel::StringT<Kernel::TEncUtf8> const&, bool, LoadDocumentMode, bool, bool, bool, Kernel::Counted<LoadDocumentOptions const>, OpenDocumentFailedNotification&) + 13269
7   liblibpersona.dylib           	0x000000011826ab6e DocumentController::LoadDocument(Kernel::StringT<Kernel::TEncUtf8> const&, bool, bool, LoadDocumentMode, Kernel::Counted<LoadDocumentOptions const>, OpenDocumentFailedNotification&, bool) + 126
8   liblibpersona.dylib           	0x000000010c0b8aa0 LoadDocumentCommand::Do() + 272
9   liblibpersona.dylib           	0x00000001182f2c5f PersonaController::StaticDoCommand(void*) + 47
10  liblibkernel.dylib            	0x00000001063d850c invocation function for block in Kernel::Dispatch::DispatchAndForget(void (*)(void*), void*, Kernel::Dispatch::DispatchPriority) + 92
11  libdispatch.dylib             	0x00007fff627895f8 _dispatch_call_block_and_release + 12
12  libdispatch.dylib             	0x00007fff6278a63d _dispatch_client_callout + 8
13  libdispatch.dylib             	0x00007fff62798509 _dispatch_root_queue_drain + 657
14  libdispatch.dylib             	0x00007fff62798b46 _dispatch_worker_thread2 + 90
15  libsystem_pthread.dylib       	0x00007fff629ca6b3 _pthread_wqthread + 583
16  libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
17  Affinity Photo                	0x0000000054485244

Thread 10 (id: 893074):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 11 (id: 893075):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 12 (id: 893076):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 13 (id: 893077):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 14 (id: 893078):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 15 (id: 893079):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 16 (id: 893080):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Thread 17 (id: 893081):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2                                 	0x0000600003a2ffff

Thread 18 (id: 893082):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Photo                	0x0000000054485244

Binary Images:
       0x102760000 -        0x102805fff  com.seriflabs.affinityphoto (1.7.1 - 1.7.142) <55d41c13-86d2-313a-b9ce-cacc11379d12> /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo
       0x106239000 -        0x1064affff  liblibkernel.dylib (1) <a3dd05d6-f9d3-3311-9608-f522ee8628c6> /Applications/Affinity Photo.app/Contents/Frameworks/liblibkernel.dylib
       0x10a371000 -        0x123c77fff  liblibpersona.dylib (1) <c113f607-8d50-30ba-b605-35b8c56f344b> /Applications/Affinity Photo.app/Contents/Frameworks/liblibpersona.dylib
       0x134a7c000 -        0x13685dfff  com.seriflabs.libcocoaui (1.0 - 1) <8ba74593-9f55-39b6-b640-a1b7ef516633> /Applications/Affinity Photo.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui
    0x7fff33f18000 -     0x7fff34ccdff3  com.apple.AppKit (6.9 - 1671.50.111) <933155dc-6404-3646-b6ae-087d34f611be> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff357d3000 -     0x7fff35b74fff  com.apple.CFNetwork (978.0.7 - 978.0.7) <9fdefe50-be1b-386e-8b3c-aef251069e52> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7fff35b8e000 -     0x7fff35e84ff7  com.apple.HIToolbox (2.1.1) <f7da4f20-123b-30fb-9c27-5ab1746def63> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff36872000 -     0x7fff36cb6fff  com.apple.CoreFoundation (6.9 - 1575.12) <64c38bf2-1869-33c8-b1b6-dca9c824c0e4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff38af4000 -     0x7fff38ea1fff  com.apple.Foundation (6.9 - 1575.12) <ad258ed7-64ae-367c-ae5f-48d45089d9f2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff39b67000 -     0x7fff3a9cbff3  com.apple.JavaScriptCore (14607 - 14607.2.6.1.1) <63604178-ef3b-3cd3-ad4b-f4189963c51d> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff5b9e7000 -     0x7fff5bc95ffb  com.apple.SkyLight (1.600.0) <cd2a7069-6cea-3737-9e9d-7ae2fed912ab> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
    0x7fff5fa01000 -     0x7fff5fa54ff7  libc++.1.dylib (400.9.4) <9a60a190-6c34-339f-bb3d-aace942009a4> /usr/lib/libc++.1.dylib
    0x7fff62787000 -     0x7fff627c0ff7  libdispatch.dylib (1008.250.7) <26df5b1e-a388-38ef-b73b-af0e93fb02db> /usr/lib/system/libdispatch.dylib
    0x7fff6290b000 -     0x7fff62933ff7  libsystem_kernel.dylib (4903.261.4) <7b0f52c4-4cc9-3282-8457-c18c6fe1b99e> /usr/lib/system/libsystem_kernel.dylib
    0x7fff629c8000 -     0x7fff629d2ff7  libsystem_pthread.dylib (330.250.2) <2d5c08ff-484f-3d59-9132-ce1dcb3f76d7> /usr/lib/system/libsystem_pthread.dylib
  • If I copy those files without modification to my /Users/myuser/Documents folder, I get the same "failed to open" error. In Affinity Designer, I see the following error with stack trace from sandboxd: 
Sandbox: Affinity Designe(4355) deny(1) file-read-data /Users/ravasthi/Documents/designs/monogram-avatar-11.afdesign
Violation:       deny(1) file-read-data /Users/ravasthi/Documents/designs/monogram-avatar-11.afdesign 
Process:         Affinity Designe [4355]
Path:            /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer
Load Address:    0x10506b000
Identifier:      com.seriflabs.affinitydesigner
Version:         1.7.7 (1.7.1)
Code Type:       x86_64 (Native)
Parent Process:  launchd [1]
Responsible:     /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer [4355]
User ID:         501

Date/Time:       2019-07-11 21:51:50.428 PDT
OS Version:      Mac OS X 10.14.5 (18F132)
Report Version:  8


MetaData: {"operation":"file-read-data","flags":5,"vnode-type":"REGULAR-FILE","action":"deny","process-path":"\/Applications\/Affinity Designer.app\/Contents\/MacOS\/Affinity Designer","team-id":"6LVTQB9699","primary-filter-value":"\/Users\/ravasthi\/Documents\/designs\/monogram-avatar-11.afdesign","process":"Affinity Designe","container":"\/Users\/ravasthi\/Library\/Containers\/com.seriflabs.affinitydesigner\/Data","platform-binary":false,"hardware":"Mac","file-mode":384,"platform_binary":"no","signing-id":"com.seriflabs.affinitydesigner","path":"\/Users\/ravasthi\/Documents\/designs\/monogram-avatar-11.afdesign","platform-policy":false,"rdev":0,"errno":1,"uid":501,"responsible-process-path":"\/Applications\/Affinity Designer.app\/Contents\/MacOS\/Affinity Designer","profile-in-collection":false,"pid":4355,"target":"\/Users\/ravasthi\/Documents\/designs\/monogram-avatar-11.afdesign","file-flags":0,"summary":"deny(1) file-read-data \/Users\/ravasthi\/Documents\/designs\/monogram-avatar-11.afdesign","primary-filter":"path","normalized_target":["Users","ravasthi","Documents","designs","monogram-avatar-11.afdesign"],"responsible-process-pid":4355,"build":"Mac OS X 10.14.5 (18F132)","profile-flags":0}

Thread 0 (id: 21956):
0   libsystem_platform.dylib      	0x00007fff629c047c os_unfair_lock_lock + 14
1   AppKit                        	0x00007fff33f41170 +[NSImage imageNamed:] + 73
2   AppKit                        	0x00007fff341562ff addW + 981
3   AppKit                        	0x00007fff34196cf5 -[NSApplication(NSWindowsMenu) changeWindowsItem:title:filename:] + 152
4   AppKit                        	0x00007fff33fc223c -[NSWindow _dosetTitle:andDefeatWrap:] + 448
5   libcocoaui                    	0x0000000106285885 -[PersonaWindow setTitle:] + 53
6   libcocoaui                    	0x000000010659dcfa -[NotificationsController handleLoadingItemsNotification:] + 218
7   libcocoaui                    	0x000000010658965c -[NotificationsController receiveNotification:] + 1804
8   libdispatch.dylib             	0x00007fff627895f8 _dispatch_call_block_and_release + 12
9   libdispatch.dylib             	0x00007fff6278a63d _dispatch_client_callout + 8
10  libdispatch.dylib             	0x00007fff6279568d _dispatch_main_queue_callback_4CF + 1135
11  CoreFoundation                	0x00007fff368adcd7 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
12  CoreFoundation                	0x00007fff368ad401 __CFRunLoopRun + 2289
13  CoreFoundation                	0x00007fff368ac8be CFRunLoopRunSpecific + 455
14  HIToolbox                     	0x00007fff35b9896b RunCurrentEventLoopInMode + 292
15  HIToolbox                     	0x00007fff35b986a5 ReceiveNextEventCommon + 603
16  HIToolbox                     	0x00007fff35b98436 _BlockUntilNextEventMatchingListInModeWithFilter + 64
17  AppKit                        	0x00007fff33f32987 _DPSNextEvent + 965
18  AppKit                        	0x00007fff33f3171f -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
19  AppKit                        	0x00007fff33f2b83c -[NSApplication run] + 699
20  AppKit                        	0x00007fff33f1ad7c NSApplicationMain + 777
21  Affinity Designer             	0x000000010506cb44
22  Affinity Designer             	0x0000000000000001

Thread 1 (id: 25853, JavaScriptCore bmalloc scavenger):
0   libsystem_kernel.dylib        	0x00007fff6290f86a __psynch_cvwait + 10
1   libc++.1.dylib                	0x00007fff5fa09a0a std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18
2   JavaScriptCore                	0x00007fff39d89122 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 82
3   JavaScriptCore                	0x00007fff39d8d20b bmalloc::Scavenger::threadRunLoop() + 139
4   JavaScriptCore                	0x00007fff39d8ca39 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9
5   JavaScriptCore                	0x00007fff39d8e3a7 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 39
6   libsystem_pthread.dylib       	0x00007fff629cb2eb _pthread_body + 126
7   libsystem_pthread.dylib       	0x00007fff629ce249 _pthread_start + 66
8   libsystem_pthread.dylib       	0x00007fff629ca40d thread_start + 13

Thread 2 (id: 25871, com.apple.NSURLConnectionLoader):
0   libsystem_kernel.dylib        	0x00007fff6290c22a mach_msg_trap + 10
1   CoreFoundation                	0x00007fff368adbee __CFRunLoopServiceMachPort + 328
2   CoreFoundation                	0x00007fff368ad15c __CFRunLoopRun + 1612
3   CoreFoundation                	0x00007fff368ac8be CFRunLoopRunSpecific + 455
4   CFNetwork                     	0x00007fff35820380 -[__CoreSchedulingSetRunnable runForever] + 210
5   Foundation                    	0x00007fff38b066d2 __NSThread__start__ + 1194
6   libsystem_pthread.dylib       	0x00007fff629cb2eb _pthread_body + 126
7   libsystem_pthread.dylib       	0x00007fff629ce249 _pthread_start + 66
8   libsystem_pthread.dylib       	0x00007fff629ca40d thread_start + 13

Thread 3 (id: 25892, com.apple.NSEventThread):
0   libsystem_kernel.dylib        	0x00007fff6290c22a mach_msg_trap + 10
1   CoreFoundation                	0x00007fff368adbee __CFRunLoopServiceMachPort + 328
2   CoreFoundation                	0x00007fff368ad15c __CFRunLoopRun + 1612
3   CoreFoundation                	0x00007fff368ac8be CFRunLoopRunSpecific + 455
4   AppKit                        	0x00007fff33f3a6a6 _NSEventThread + 175
5   libsystem_pthread.dylib       	0x00007fff629cb2eb _pthread_body + 126
6   libsystem_pthread.dylib       	0x00007fff629ce249 _pthread_start + 66
7   libsystem_pthread.dylib       	0x00007fff629ca40d thread_start + 13

Thread 4 (id: 814708):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 5 (id: 814722):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 6 (id: 814731):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 7 (id: 816342):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 8 (id: 816343):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 9 (id: 816344):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 10 (id: 816345):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 11 (id: 816347):
0   libsystem_kernel.dylib        	0x00007fff6290d18e __open_nocancel + 10
1   liblibkernel.dylib            	0x000000011294cf17 Kernel::File::OpenUnmanaged(char const*, char const*, Kernel::File::ShareMode, __sFILE*&, Kernel::StringT<Kernel::TEncUtf8>*) + 103
2   liblibkernel.dylib            	0x00000001129d829a Kernel::FileInOutStream::Open(char const*, Kernel::File::ShareMode, Kernel::File::OpenUnmanagedResult&, Kernel::StringT<Kernel::TEncUtf8>*) + 58
3   liblibkernel.dylib            	0x000000011295ec9a Kernel::Archive::InitArchive(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::Archive::OpenMode, Kernel::Counted<Kernel::InOutStreamSeekable>) + 1162
4   liblibkernel.dylib            	0x000000011295e6ad Kernel::Archive::Open(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::Archive::OpenMode, Kernel::IDTag, Kernel::Archive::OpenResult&, Kernel::Archive::LongLive, Kernel::Counted<Kernel::Archive::OffliningUpdater>) + 109
5   liblibkernel.dylib            	0x000000011295e62d Kernel::Archive::Open(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::Archive::OpenMode, Kernel::IDTag, Kernel::Archive::OpenResult&) + 45
6   liblibpersona.dylib           	0x0000000121e86d75 DocumentController::LoadDocumentI(Kernel::StringT<Kernel::TEncUtf8> const&, bool, LoadDocumentMode, bool, bool, bool, Kernel::Counted<LoadDocumentOptions const>, OpenDocumentFailedNotification&) + 13269
7   liblibpersona.dylib           	0x0000000121e832ee DocumentController::LoadDocument(Kernel::StringT<Kernel::TEncUtf8> const&, bool, bool, LoadDocumentMode, Kernel::Counted<LoadDocumentOptions const>, OpenDocumentFailedNotification&, bool) + 126
8   liblibpersona.dylib           	0x0000000115dd2aa0 LoadDocumentCommand::Do() + 272
9   liblibpersona.dylib           	0x0000000121f0b3cf PersonaController::StaticDoCommand(void*) + 47
10  liblibkernel.dylib            	0x00000001129e86ac invocation function for block in Kernel::Dispatch::DispatchAndForget(void (*)(void*), void*, Kernel::Dispatch::DispatchPriority) + 92
11  libdispatch.dylib             	0x00007fff627895f8 _dispatch_call_block_and_release + 12
12  libdispatch.dylib             	0x00007fff6278a63d _dispatch_client_callout + 8
13  libdispatch.dylib             	0x00007fff62798509 _dispatch_root_queue_drain + 657
14  libdispatch.dylib             	0x00007fff62798b46 _dispatch_worker_thread2 + 90
15  libsystem_pthread.dylib       	0x00007fff629ca6b3 _pthread_wqthread + 583
16  libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
17  Affinity Designer             	0x0000000054485244

Thread 12 (id: 816348):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 13 (id: 816349):
0   libsystem_kernel.dylib        	0x00007fff6290c22a mach_msg_trap + 10
1   SkyLight                      	0x00007fff5ba5f105 CGSUpdateManager::enable_updates_common() + 577
2   SkyLight                      	0x00007fff5ba5f4a2 SLSReenableUpdateToken + 104
3   libdispatch.dylib             	0x00007fff627895f8 _dispatch_call_block_and_release + 12
4   libdispatch.dylib             	0x00007fff6278a63d _dispatch_client_callout + 8
5   libdispatch.dylib             	0x00007fff627908e0 _dispatch_lane_serial_drain + 602
6   libdispatch.dylib             	0x00007fff62791396 _dispatch_lane_invoke + 385
7   libdispatch.dylib             	0x00007fff627996ed _dispatch_workloop_worker_thread + 598
8   libsystem_pthread.dylib       	0x00007fff629ca611 _pthread_wqthread + 421
9   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13

Thread 14 (id: 816350):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 15 (id: 816351):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 16 (id: 816352):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2                                 	0x0000600001d2ffff

Thread 17 (id: 816353):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Thread 18 (id: 816354):
0   libsystem_kernel.dylib        	0x00007fff6290dbfe __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff629ca3fd start_wqthread + 13
2   Affinity Designer             	0x0000000054485244

Binary Images:
       0x10506b000 -        0x105102fff  com.seriflabs.affinitydesigner (1.7.1 - 1.7.7) <0060f5ea-4e46-343b-99a7-1e79bdb8597a> /Applications/Affinity Designer.app/Contents/MacOS/Affinity Designer
       0x105153000 -        0x106f30ff7  com.seriflabs.libcocoaui (1.0 - 1) <2f0abbf1-62e8-3837-8090-814865cbca6f> /Applications/Affinity Designer.app/Contents/Frameworks/libcocoaui.framework/Versions/A/libcocoaui
       0x112849000 -        0x112abffff  liblibkernel.dylib (1) <af537cdf-e179-3724-9d1d-7a60f12909f8> /Applications/Affinity Designer.app/Contents/Frameworks/liblibkernel.dylib
       0x11408a000 -        0x12d883ff7  liblibpersona.dylib (1) <279f21df-8abc-3256-9032-4e0bd116dcd1> /Applications/Affinity Designer.app/Contents/Frameworks/liblibpersona.dylib
    0x7fff33f18000 -     0x7fff34ccdff3  com.apple.AppKit (6.9 - 1671.50.111) <933155dc-6404-3646-b6ae-087d34f611be> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff357d3000 -     0x7fff35b74fff  com.apple.CFNetwork (978.0.7 - 978.0.7) <9fdefe50-be1b-386e-8b3c-aef251069e52> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7fff35b8e000 -     0x7fff35e84ff7  com.apple.HIToolbox (2.1.1) <f7da4f20-123b-30fb-9c27-5ab1746def63> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff36872000 -     0x7fff36cb6fff  com.apple.CoreFoundation (6.9 - 1575.12) <64c38bf2-1869-33c8-b1b6-dca9c824c0e4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff38af4000 -     0x7fff38ea1fff  com.apple.Foundation (6.9 - 1575.12) <ad258ed7-64ae-367c-ae5f-48d45089d9f2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff39b67000 -     0x7fff3a9cbff3  com.apple.JavaScriptCore (14607 - 14607.2.6.1.1) <63604178-ef3b-3cd3-ad4b-f4189963c51d> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff5b9e7000 -     0x7fff5bc95ffb  com.apple.SkyLight (1.600.0) <cd2a7069-6cea-3737-9e9d-7ae2fed912ab> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
    0x7fff5fa01000 -     0x7fff5fa54ff7  libc++.1.dylib (400.9.4) <9a60a190-6c34-339f-bb3d-aace942009a4> /usr/lib/libc++.1.dylib
    0x7fff62787000 -     0x7fff627c0ff7  libdispatch.dylib (1008.250.7) <26df5b1e-a388-38ef-b73b-af0e93fb02db> /usr/lib/system/libdispatch.dylib
    0x7fff6290b000 -     0x7fff62933ff7  libsystem_kernel.dylib (4903.261.4) <7b0f52c4-4cc9-3282-8457-c18c6fe1b99e> /usr/lib/system/libsystem_kernel.dylib
    0x7fff629be000 -     0x7fff629c7fef  libsystem_platform.dylib (177.250.1) <16949870-9152-3b0d-9ef0-40faf84b0f1e> /usr/lib/system/libsystem_platform.dylib
    0x7fff629c8000 -     0x7fff629d2ff7  libsystem_pthread.dylib (330.250.2) <2d5c08ff-484f-3d59-9132-ce1dcb3f76d7> /usr/lib/system/libsystem_pthread.dylib
  • The permissions and attributes on the files are identical; they belong to the same user and group, and have the same extended attributes: 
ravasthi in ~/Pictures/misc system (node-10.16.0)
[21:51]✽ ls -l@n
[…]
rw-------@ 1 501  20   4.1M Jun  7  2017 monogram-avatar-11.afdesign
	com.apple.lastuseddate#PS	  16B
	com.apple.quarantine	  32B
	com.dropbox.attributes	  83B
-rw-------@ 1 501  20   316K May 31  2018 monogram-avatar-15.png
	com.apple.lastuseddate#PS	  16B
	com.apple.metadata:_kMDItemUserTags	  42B
	com.dropbox.attributes	  83B
-rw-------@ 1 501  20   802K Jul 11 10:50 monogram-avatar-18.afdesign
	com.apple.lastuseddate#PS	  16B
	com.apple.metadata:_kMDItemUserTags	  42B
	com.apple.quarantine	  32B
	com.dropbox.attributes	  83B
	com.dropbox.attrs	  28B
ravasthi in ~/Documents/designs system (node-10.16.0)
[21:49]✽ ls -l@n
[…]
rw-------@ 1 501  20   4.1M Jun  7  2017 monogram-avatar-11.afdesign
	com.apple.lastuseddate#PS	  16B
	com.apple.quarantine	  32B
	com.dropbox.attributes	  83B
-rw-------@ 1 501  20   316K May 31  2018 monogram-avatar-15.png
	com.apple.lastuseddate#PS	  16B
	com.apple.metadata:_kMDItemUserTags	  42B
	com.dropbox.attributes	  83B
-rw-------@ 1 501  20   802K Jul 11 10:50 monogram-avatar-18.afdesign
	com.apple.lastuseddate#PS	  16B
	com.apple.metadata:_kMDItemUserTags	  42B
	com.apple.quarantine	  32B
	com.dropbox.attributes	  83B
	com.dropbox.attrs	  28B
  • An overview of the system's hardware from System Information: 
  Model Name:	iMac
  Model Identifier:	iMac19,1
  Processor Name:	Intel Core i9
  Processor Speed:	3.6 GHz
  Number of Processors:	1
  Total Number of Cores:	8
  L2 Cache (per Core):	256 KB
  L3 Cache:	16 MB
  Hyper-Threading Technology:	Enabled
  Memory:	64 GB
  Boot ROM Version:	220.260.170.0.0
  SMC Version (system):	2.46f12
  • The computer is running Mac OS Mojave 10.14.5.

Things I've tried

  • Reducing the number of activated fonts to get around the sandbox open file limit
  • Resetting the font caches (+ rebooting)
  • Manually removing the com.apple.quarantine and com.dropbox.attributes extended attributes
  • Resetting and repairing permissions according to this help article

What I find baffling is that the same file in one folder opens, but in others can't. What could be wrong here? Please help!

Edited by ravasthi
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  • 3 weeks later...
ravasthi

ravasthi

Posted
  • Author
Posted

Hi Gabe,

I have Suitcase Fusion installed, which doesn't easily tell you how many fonts are activated—but that was indeed the problem. I noticed that Console had messages like this:  

default	12:17:10.760944 -0700	Affinity Designer	could not consume extension for /Users/ravasthi/Library/Extensis/Suitcase Fusion/Suitcase Fusion.fontvault/SA/l/OTPS/--/YorktenSlab-NorBooIt/1.000/3788233020/YorktenSlab-NorBooIt.otf (12:Cannot allocate memory)

So I went through and deactivated a bunch of fonts, which fixed made the problem go away. After deactivating, I now have ~2600 active font files.

This problem really had me going in circles: the file permissions errors basically had nothing to do with the actual problem, plus the fact that the same file in different folders would behave differently was misleading. Also, for a while yesterday I thought the issue had to do with the fact that I had restored a lot of these files from Time Machine when I set up the new computer. 

While I realize this is an issue of the OS's sandbox—does it only apply to apps installed from the App Store?—is there any way for the Affinity programs to more accurately detect that there are too many fonts installed and log the error to the console?

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  • Staff
Gabe

Gabe

Posted
  • Staff
Posted
On 8/2/2019 at 9:04 PM, ravasthi said:

does it only apply to apps installed from the App Store?

Technically yes. Sandboxing is only an App Store "feature". 

 

On 8/2/2019 at 9:04 PM, ravasthi said:

is there any way for the Affinity programs to more accurately detect that there are too many fonts installed and log the error to the console?

At the moment we don't have anything better. We hope to get this improved in the future. 

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