Miahman98 Posted July 8, 2019 Share Posted July 8, 2019 Ever since the latest update 1.7.1 Affinity Photo has become unusable for me. My work is at a standstill. Everything is running at a snails pace and if I use a mask and try to merge visible layers the program pretty much locks up on me. Working with JPEG’s is very slow and working with tiff files is basically impossible. I would like to revert back to 1.6 if possible. Is there a way to do this? I have a 27” iMac (2014). Please and thank you. Quote Link to comment Share on other sites More sharing options...
Dan C Posted July 8, 2019 Share Posted July 8, 2019 Hi Miahman98 I'm very sorry to hear this. Can you please confirm how the app was purchased? (ie through the Mac App Store or directly from the Affinity Store?) This affects the rollback procedure. If you wish, you can try resetting the app back to its default settings, as this may help with performance. You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. The app will now open. Be aware that resetting your app back to its default settings will lose any custom settings such as keyboard shortcuts and brushes etc. To backup such settings before resetting the app, please watch our Affinity - Exporting User Settings and Keyboard Shortcuts video. https://player.vimeo.com/video/189596577/ We also have a beta (1.7.2) currently which can be downloaded from the following link - This can be installed and run alongside your current version and contains multiple bug fixes and performance/stability updates Quote Link to comment Share on other sites More sharing options...
Miahman98 Posted July 9, 2019 Author Share Posted July 9, 2019 I believe I Purchased the it through the Mac App Store. It’s been some years so I forgotten by now, but that’s where I get my updates from. Quote Link to comment Share on other sites More sharing options...
Dan C Posted July 10, 2019 Share Posted July 10, 2019 Thanks for that, unfortunately due to the way Apple package and distribute apps through the Mac App Store it isn't possible to roll back to a previous version, my apologies. I recommend trying the beta and seeing how you get on here! Quote Link to comment Share on other sites More sharing options...
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