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Posted

Hi,

I'm trying to get into my account to buy publisher while it's on sale, but it says my account doesn't exist. I went to my email and I'm still getting the emails. I did find a old email of me ordering a book from Affinity.

(I know the login is different from the store and forums)

  • Staff
Posted

Hi @Mirari Saga,

Welcome to the Affinity forum.

We do not have any store accounts registered to the email address you included in your post. The account that was associated with that email address but was updated to a different email address last year. If you sign in with the address that is currently associated with the account, you should not have any issues.

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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