goldivox Posted June 20, 2019 Share Posted June 20, 2019 I thought I had pre-ordered Windows Publisher but the Mac version showed up in my account today. What can I do? Quote Link to comment Share on other sites More sharing options...
MagicHat Posted June 20, 2019 Share Posted June 20, 2019 (edited) I have the same problem here, i think it is because i place the order from an ipad so it by default set the license to MacOS. I wrote an email to affinity returns. Edited June 20, 2019 by MagicHat order canceled by affinity returns Quote Link to comment Share on other sites More sharing options...
Sandra Hammond Posted June 20, 2019 Share Posted June 20, 2019 Same here - what do I do - bought Windows Publisher but the Mac version showed up - help pls. Quote Link to comment Share on other sites More sharing options...
goldivox Posted June 21, 2019 Author Share Posted June 21, 2019 20 hours ago, goldivox said: I thought I had pre-ordered Windows Publisher but the Mac version showed up in my account today. What can I do? I am patiently awaiting a response. I can not use the Mac version can a simple exchange be accomplished? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 21, 2019 Share Posted June 21, 2019 Possibly affinityorders@serif.com would be the best contact for this situation. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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