Jump to content

Recommended Posts

Posted

After updating to v1.7.0.367, when using photo persona, I no longer have any of the cropping presets that I previously defined under version 1.6.5, all are gone.  I see that there are many more presets than before, which is great, but I didn't see anywhere in the release notes that I would lose my custom presets.  I can see that the Preset Manager allows for presets to be imported, but I didn't know I had to export my old ones or lose them in the update.  Not sure that would have worked regardless with latest code?

Posted

I have the same loss of presets.  This would be no problem if I could create presets.  Following help to create a preset is not possible because "create preset" is greyed out.

  • 3 weeks later...
  • Staff
Posted

Hi both and welcome to the forums. 

We are aware of this issue. Unfortunately, we cannot recover any lost presets.  However, we have had a patch fix and this should be resolved now for anybody upgrading from 1.6 to 1.7 going forward. 

Thanks,

Gabe. 

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.