mathiasree Posted June 6, 2019 Share Posted June 6, 2019 I just updated to the latest 1.7 Version of Designer and now the program won't start up. Windows 7 Professional, all updates installed, everything else working flawless. Aero activated. Any hints to get the app running? I also have Photo (pre-update), which after the problem with 1.7 did not update yet. Downloaded 1.7, though. Yesterday purchased the publisher license; the Beta runs perfect. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 6, 2019 Staff Share Posted June 6, 2019 Hi Mathiasree, Welcome to the forums What happens when you try to start the app? Please could you try right clicking the shortcut and choose run as admin to see if that solves your issue? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
mathiasree Posted June 6, 2019 Author Share Posted June 6, 2019 Hi Callum, I tried this also. Windows asks me if I allow Designer to "realizae changes" on the computer (which I obviouslo do allow), but the same here: during a second or two the cursor shows the "wait"-icon, then nothing else happens. No Affinity Process in the Task manager, neither. Quote Link to comment Share on other sites More sharing options...
mathiasree Posted June 8, 2019 Author Share Posted June 8, 2019 Problem solved. Here is what I did: Uninstall affinity Designer 1.7 from within the setup (not windows control Panel) With a third party registry tool, search for all registry keys containing "Affinity-Designer" and delete them all. Restart Install Designer 1.7 from the downloaded file. The app will say "Updating to 1.7" And voilá: Affiniy Designer starting up. Quote Link to comment Share on other sites More sharing options...
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