Benzowner Posted June 5, 2019 Share Posted June 5, 2019 Having carried out exhaustive searches, apparently I did not buy Affinity Photo from the App store and as such cannot access the updates. What can I do? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted June 5, 2019 Staff Share Posted June 5, 2019 Hi Benzowner, Welcome to the forums I can't find any record of the email address you used to sign up to the forums in our store so it doesn't look like you purchased it from us. If there are any other addresses you might have used please could you send them to me in a private message. Could you also please check you are signed into the Mac App Store with the Apple ID you think you should have purchased the app with? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
bakdoc Posted June 9, 2019 Share Posted June 9, 2019 same here! Was told affnity photo needed to update and was presented with a discount offer.i am still trying to find the free update! Quote Link to comment Share on other sites More sharing options...
bakdoc Posted June 9, 2019 Share Posted June 9, 2019 the link directed me to this site go.seriflabs.com/affinity-photo-update-1 but nothing happened, Quote Link to comment Share on other sites More sharing options...
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