Could not activate Affinity Desk

[blackeyes]

Hi All,

I've just installed Affinity Desk for mac osx , however I cannot activate and start the software because the e.mail and product activation key don't match.

I am sure that I have entered the right information.

Any idea???

Thanks

[SFurniss]

If you can email affinity@serif.com with your order number and a screenshot of what you are entering in the boxes, we would be happy to look into this for you.