stevekennedyuk Posted May 21, 2019 Posted May 21, 2019 Just upgraded to the latest beta. When saving a file it does something but error message of Failed to save document. There is a xxx.afdesign there, but unreadable Also beta (or non beta) won't read file saved
Staff Ben Posted May 23, 2019 Staff Posted May 23, 2019 Have you tried saving to a different file/path, or deleting the existing file (if one already exists)? The error is as it says - for some reason it cannot write to the file. This does't appear to be a permissions issue (or read-only) - we usually have specific error messages for that - but I cannot be sure. SerifLabs team - Affinity Developer Software engineer - Photographer - Guitarist - Philosopher iMac 27" Retina 5K (Late 2015), 4.0GHz i7, AMD Radeon R9 M395 MacBook (Early 2015), 1.3GHz Core M, Intel HD 5300 iPad Pro 10.5", 256GB
stevekennedyuk Posted May 23, 2019 Author Posted May 23, 2019 Not idea why, no previous file exists, it does it when writing to any part of the filesystem - definitely not a permission problem. Tried again now and seems to be working. p.s. on macOS 10.14.5
Staff Ben Posted May 23, 2019 Staff Posted May 23, 2019 Did you start your machine? We have seen some odd permissions issues on OSX in the past that were resolved by a full restart. Also "Fix permissions" has worked for some people. SerifLabs team - Affinity Developer Software engineer - Photographer - Guitarist - Philosopher iMac 27" Retina 5K (Late 2015), 4.0GHz i7, AMD Radeon R9 M395 MacBook (Early 2015), 1.3GHz Core M, Intel HD 5300 iPad Pro 10.5", 256GB
stevekennedyuk Posted May 23, 2019 Author Posted May 23, 2019 No idea what happened, does seem to be fixed, the file would be created, but not complete contents written. So a xxx.afdesign file was there, but couldn't be read by beta or non-beta.
dcarvalho84 Posted May 23, 2019 Posted May 23, 2019 I've had some error like this in the retail version 1.6 when having a lot of fonts activated, but it seems that something has changed in this beta for better because now i can have a lot more fonts active without any problems (Now i only use the beta version for work, because i can't use the retail it gives me the same error, but i know why and i can't deactivate fonts for it just to work, I can't have more than 2800 active)
dcarvalho84 Posted May 23, 2019 Posted May 23, 2019 1 hour ago, stevekennedyuk said: Ahh, I do have a lot of fonts Well then i think you should consider deactivating some of them and see how it goes. I Have now something like 3500 active without any problems, but i'm using Rightfont App to manage them.
stevekennedyuk Posted May 25, 2019 Author Posted May 25, 2019 So writing files started working fine, now copying (an embedded SVG) from one AD doc to another causes it to crash - reproducible. Crash logs sent through Report ...
dcarvalho84 Posted May 25, 2019 Posted May 25, 2019 24 minutes ago, stevekennedyuk said: So writing files started working fine, now copying (an embedded SVG) from one AD doc to another causes it to crash - reproducible. Crash logs sent through Report ... That problem is solved in the .14 RC1! You should download it and see how it performs for you.
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