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The other day I tried opening Affinity Designer and unusually, the software didn't respond. To be specific, the startup icon didn't display. No error messages were present at the time nor did anything crash. I wasn't able to investigate the issue as I had no idea what happened. I attempted to open Affinity photo and it loaded successfully so does anyone recognize the issue of mine?

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Hi Msv Editz,

Is the same happening today when you try to launch Designer? Also is the Mac or Windows version of Designer?

Can't say i've ran into this issue before, normally if Affinity fails to start up we'd get an error message on screen.

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I haven't checked since then but I'll notify you later today what happens. I forgot to mention I am using the windows version of Designer. Although I am skeptical that the issue has to do with the application itself.

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Recent Update:

I'm still unable to load Designer. (Windows Version). I found a couple things that could be happening after I did some research.
 

  • The path of my file is stored incorrectly (Highly unlikely since Photo works fine for me)
  • My windows isn't fully updated (Recently, I was asked for a new update)
  •  A bug or glitch from the application (Doesn't seem to be the case)

 

Thanks in advance if you find any technical problems you may suspect 

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Can anyone help? I've waited ages for a response. When I delete Designer, it displays a blank white icon instead of the logo itself. When I reinstall, nothing happens as usual.  

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Deinstall Designer and Photo. Go to c:\Program. If there still the folder Affinity, delete this folder. Than reinstall Designer and Photo.

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Appreciate the help. I realized both software's had to be updated, so I repeated the process as you previously mentioned.  

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