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After reinstall Ad says product key is invalid


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I purchased Affinity Designer and Affinity Photo on July 8 2017 and I did reinstall of softwares numerous times. Today when I have done my Windows reinstallation and starting the program Affinity Designer I have been asked for the Product Key. Since it was emailed to me, I entered the info in the required spaces but am being told it is invalid. Does the key expire? And if not, can I reinstall the version that was working as needed? Or do I have to purchase the product again?

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Hi welcome to the Affinity forums.

Have you checked the information in your Affinity account here?  Logging in there should show you all the valid product keys for Affinity products purchased direct from Serif.

HTH

Jeff

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps.

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