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Posted

I purchased Affinity Designer and Affinity Photo for my Mac and now, for some reason, when I am searching the help files for assistance, the help screens do not load.  I just get blank screens now.

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Posted

Hi cfcats,

Welcome to the forum.

If you open the help do you see the Table of Contents on the left, are you able to browse through these? Which version of macOS is your system running?

Posted

Thanks for the response, Lee!  I just opened Designer and it looks like the help screens are working.  I'm not sure what happened yesterday.  But, today...voila!  They work!  FYI, I have Mac OS 10.14.2 running on my Mac...not sure if that has anything to do with my problems yesterday.  Thanks again and have a great day!

Posted

I'm having a similar issue. Click on Help menu. Select Affinity Photo Help. The help window appears with the help selections down the left side and the splash logo in the document window. Type in flood select tool in the search window. The results screen appears in the help window listing Flood Select Tool and a brief description along with 10 other results.(See attached screenshot 5.00.53 PM) Click on the Flood Select Tool item at the top of the suggestions. It goes back to the help window with the help selections down the left side and the splash login in the document window.(See attached screenshot 5.01.43 PM)

I'm running Affinity Photo Mac 1.6.7 on MacOS 10.14.2.

Screen Shot 2019-01-10 at 5.00.53 PM.png

Screen Shot 2019-01-10 at 5.01.43 PM.png

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