laughsandlifts Posted January 3, 2019 Posted January 3, 2019 I have downloaded publisher several times and it just won’t open. The very first time you offered beta, It opened and I started using the program, but since the new versions came out, it won’t open. What is wrong?
Staff Patrick Connor Posted January 3, 2019 Staff Posted January 3, 2019 @laughsandlifts Welcome to the Serif Affinity forums You do not have to keep adding new copies of Affinity Publisher to your account to get the latest version. You will always find the latest beta in a pinned post at the top of these forums You will also find it (many times in your case) in the downloads section of your Affinity Store account I am not sure what you are seeing regarding "it won't open". The first thing to try is"resetting your user settings", by starting the program with the CTRL key pressed and held down and when the app starts you will see a dialog offering resetting user settings where you choose "Clear". If that doesn't get the software up and running then perhaps you should uninstall the old beta version, restart your computer and then install the latest (currently 1.7.0.206) from scratch (followed by another reset user settings if it doesn't work immediately after a reinstall) Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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