Affinity Photo inadvertently deleted

[freddythefreeloader]

I inadvertently erased my Affinity Photo application when I used Recovery Mode on my iMac. When trying to log in to my account at affinity.serif.com it does not recognize my email address probably because I originally logged in with just my username and password. What must I do to redownload my purchased application?

My name is Peter Gerken

My email address is <moderated>

[Patrick Connor]

Affinity.serif.com do not have an account for you because you bought from the Apple Mac App Store (so you are their customer and we do not have any account for you)

Please go back to the Mac App store and log in with the Apple ID you used to buy the software and you will find you can redownload the software without buying it again.

[freddythefreeloader]

Thank you! I really thought I bought it directly from affinity.serif!!

[Patrick Connor]

1 hour ago, freddythefreeloader said:

Thank you! I really thought I bought it directly from affinity.serif!!

At that time our website would have had a buy for Mac button that redirected to the Mac app store. It's only recently that the option to buy mac installs directly from our store was added.

Before I replied I looked up both your forum email and the one originally in this thread (and your name) and could not find you in the database, so I'm fairly certain you didn't.