Mix Posted November 17, 2018 Posted November 17, 2018 (edited) My Publisher download will not install - "Setup failed" message from Win10. I have Affinity Photo and Designer installed and had previous version of Publisher. Edited November 17, 2018 by Mix aditional info
Staff Patrick Connor Posted November 17, 2018 Staff Posted November 17, 2018 2 minutes ago, Mix said: My Publisher download will not install - "Setup failed" message from Win10. @Mix Welcome to the Serif Affinity forums Our advice is to run the last installer that you used, and if it offers to "install" then don't simply quit, but if it offers to "remove or repair" then to choose "remove" Once you are sure the previous build is not installed, reboot/restart the computer. Then try the new #174 installer again. Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Mix Posted November 17, 2018 Author Posted November 17, 2018 I'm not offered any remove or repair and the only version I can see to download is 1.7.0.162, is this #174?
Staff Patrick Connor Posted November 17, 2018 Staff Posted November 17, 2018 @Mix Our store shown in your screenshot is serving up an old build #162. At the top of this thread you will find build #174 (it is the only place you can get it). Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Mix Posted November 17, 2018 Author Posted November 17, 2018 That does seem to help! When I tried to use Publisher earlier that is were it linked to to update. Thanks.
Staff Patrick Connor Posted November 17, 2018 Staff Posted November 17, 2018 @Mix Do you have the original downloaded installer (for the build that you ran and prompted you to update) ? if so re-run that (not the new one) and choose uninstall. Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Recommended Posts