DAR Posted November 6, 2018 Share Posted November 6, 2018 I recently finished using my imac and change to a PC, I am now unable to retrieve my Affinity photo software, Affinity photo says it does not recognise my e-mail address, yet my details are in the topic section ?? help please. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted November 6, 2018 Staff Share Posted November 6, 2018 You need to buy a separate Windows version to install on Windows or a Mac version to install on the Mac. Each version is purchased independently and each has its own licenses. Did you buy the Mac version from the Apple Store? If so you would need to set up a new Affinity Store account with us. Quote Link to comment Share on other sites More sharing options...
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