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My account is frozen, why?


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Hello,

today I tried to log into my affinity account, and it says: 

"Your account is frozen. Please contact the customer support" in German.

So here I am. Whats happening? Why is it frozen?

 

Have a nice day,

Leo

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Hi Leo,

 

Welcome to the forums :)

 

Please could you email affinityorders@serif(dot)com regarding this issue they should be able to look into this further for you :)

 

Thanks

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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