My account is frozen, why?

[="Leo"]

Hello,

today I tried to log into my affinity account, and it says: 

"Your account is frozen. Please contact the customer support" in German.

So here I am. Whats happening? Why is it frozen?

 

Have a nice day,

Leo

[Callum]

Hi Leo,

 

Welcome to the forums

 

Please could you email affinityorders@serif(dot)com regarding this issue they should be able to look into this further for you

 

Thanks

C