Error, I can not pay with my visa card. (?)

[TamaraMtz]

Hello, I have been trying to buy Affinity Photo and Designer with a VISA card, however, it sends me a message saying that my provider declined the payment. With this same card I am paying a subscription to Adobe ... so I have not had any problems. I await your response and they can help me, I have enough funds and I can not pay with Paypal.. Thank you.

 

[Callum]

Hi TamaraMtz,

 

Please could you email Affinityorders@serif(dot)com regarding this issue they should be able to help you with this further

 

Thanks

C

[TamaraMtz]

I've already bought them, thanks. If someone else has that problem, try to call the bank of the card ... I had blocked purchases online. I read that another person in the forum had the same thing.