Squaredancer Posted December 13, 2017 Share Posted December 13, 2017 I don't understand how to use this forum n! I'm trying to install the update to Affinity Photo, - it downloads OK, but when I try to run the .exe file, I get the error message "Exception. CreateDirectory failed" How do I get help ? Quote Link to comment Share on other sites More sharing options...
Alfred Posted December 13, 2017 Share Posted December 13, 2017 Welcome to the Serif Affinity Forums, @Squaredancer. 36 minutes ago, Squaredancer said: I don't understand how to use this forum Top tip: use the topic title to provide an indication of what the thread is about, instead of simply filling in your name. To change the title to something more meaningful, edit your original post and press the ‘Use Full Editor’ button to get access to the topic field. 36 minutes ago, Squaredancer said: I'm trying to install the update to Affinity Photo, - it downloads OK, but when I try to run the .exe file, I get the error message "Exception. CreateDirectory failed" How do I get help ? Please see this thread: Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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