hucik Posted December 13, 2016 Posted December 13, 2016 Hello, I've bought a AP for Windows but I have a problem with my DNG files. The color is bad even after developing. Please look at the attached picture. Do you know what's wrong? Other software shows everything correctly (as you see on the left side). I tried to change colours setting and reinstall Adobe DNG Converter, but no success. Thank you very much, Hucik Quote
Staff TonyB Posted December 13, 2016 Staff Posted December 13, 2016 Can you post a Dropbox link to your DNG file. DNG files are camera specific so we need to see the actual file. Quote
hucik Posted December 13, 2016 Author Posted December 13, 2016 Hope OneDrive is okay as well: https://1drv.ms/u/s!Aqw-V4yUj7mHi8gO3eVDufb2dY3DYw Quote
Staff TonyB Posted December 13, 2016 Staff Posted December 13, 2016 Thanks for the file. We will have a look and see why it's the wrong colour. Quote
hucik Posted December 15, 2016 Author Posted December 15, 2016 Do you have the same problem when you open the photo? Quote
hucik Posted December 18, 2016 Author Posted December 18, 2016 Please, I asked for it because I'm thinking about refund, when it is not working... if there is no solution for this problem, the software is worthless for me. Thank you very much. Quote
MikekPhoto Posted December 18, 2016 Posted December 18, 2016 There is something squirrely with this image file. In MAC Finder the preview looks great. Opening with AP 1.5.1 using the AP RAW Engine the file looks terrible and not much can be done. Opening in Adobe Camera RAW - image looks great. So given Finder preview looks good, went into AP and changed the RAW engine from AP to Apple. Restarted AP and went to open the image. Immediate crash in AP Tried this a couple of time all with the same crash. Not sure why using Apple RAW would cause AP to crash with this file, while the AP RAW just shows a really bad image but does not crash the application. Let me know if you need the crash dump...... Cheers MK Quote
Mike M Posted October 29, 2017 Posted October 29, 2017 I am experiencing the same issue with AP 1.5.2 In all other software (LR, PS, Camera Raw, Luminar, Finder) all look great. AP changes the sky colors from blue / Magenta to Green / Grey) I am using the same color profiles in each. Was there ever a resolution to this issue? MM Quote
Mike M Posted October 29, 2017 Posted October 29, 2017 Update: I changed the RAW engine from Serif to Apple RAW and now everything looks correct. Quote
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